Contact Angel Studios Support

Did not to renew. We don’t watch or use it. I tried to tell you but had no way. Quite annoying.

I would like somebody to contact me regarding my monthly bill. My number is 951-206-4107.

I am a member of the guild, but cannot access the movie “animal Farm? It keeps asking me if I want to join the guild.

Why all the hoops & rigamorole to watch this when I ve already joined at the top level? You surely have no problem charging my bank account every month! SO WHAT'S GOIN ON??😡

sighed up for Angel and they put 2 charges on my credit card right away refunded one of the charges from my card then I cancelled service 2-25-26,was charged agin on 3-16-26 now trying to get that taken care of can't get hold of anyone from Angel content of channel not that good in my opinion.

I canceled my subscription effective April 7, and it’s shut off. I should have access until the 7th??? I’m in bible school so can’t afford it right now but it would have been nice to have the full year I paid for. I don’t think I’ll sign up again if this is how I get treated. No thank you.

We subscribed to Angel yesterday. It works fine on our tv center in our den, but when trying to download to our other two tvs, a message appears “Network Connection Error”. We’ve gone through several diagnostic options that were shown on the internet but it still gives the same message. Please advise.

We subscribed to Angel yesterday. It works five on our tv center in our den, but when trying to download to our other two tvs, a message appears “Network Connection Error”. We’ve gone through several diagnostic options that were shown in internet but it still gives the same message. Please advise.

I was charged twice (2x) for my subscription!!! I need to be reimbursed

I ordered Angel TV in Dec 2025 & paid $13.10 for 3 months. I want to upgrade but system won’t allow me to. Can you help?

I ordered Angel TV in Dec 2025 & paid $13.10 also Jan & Feb, so 3 months. When I tried to upgrade to premium, I was unable to. I went through the steps with my husband and we couldn’t get on. It shows my husbands email which is wayneguidry1949@redacted

I cancelled my membership on 1/31/2026 my credit card was charged immediately and have not received a credit yet please credit immediately

Look I’ve already taken this money out of my account for Angel Studios. Every time I go to watch something it says join to watch watch trailer watch sneak peek. Why can’t I watch anything then I go to somebody just answer. Thought it was y’all and they want to charge me money. What is the wrong with y’all?

New member, subscription has been charged to my account. Cannot stream any movies!

These people are crooks and something needs done about them they advertise as Christian content but steal from unsuspecting people

Ordered and paid for one month fee as a trial offer on Nov. 30, 2025. What showed up on my bank statement was billing for $89. No customer service except an AI voice. No satisfaction. Told they are extremely busy and will be in contact. Since this whole operation seems less then professional I will contact my CC co. and dispute this charge. My advise is to not deal with this company. I got the impression it was Christian based, but I was surely misled. When one orders a trial month by month and gets invoiced for a year we're dealing with less then honest folks.

I cannot pay using my iPhone keeps saying “forbidden” <- error message

My new account still has my wife’s old info and won’t let me sign in or watch! Please call or I will have to cancel again. 3096920752

I cancelled my membership on 10/21/2025, but you just automated $12 from my bank account.

I cancelled and stoo payment and you are still getting thru to my bank you are crooks. Im cancelling my card now dirty company should be devil network

I have been paying but can’t watch anything it keeps saying join to watch

I want to be able to watch on my TVs. Sometimes it will come on fine but most of the time it will say reload.

Canceled account but Angel is still taking payments, need some customer service which seems to be very hard to get with Angel. Please have someone respond to email.

I changed my payment method recently in my guild account with Angel Studios online to a different credit card and deleted the initial payment method however, yesterday the initial payment was charged, not the new one. I looked online today, and the new card is showing as the current payment method. I don't understand what happened or why the old credit card was charged and not the new one! I DO NOT want the original payment method used again in the future and I cannot find a phone number to call to address this. To my dislike, everything is via email. PS. Different subject: I certainly hope that there will NOT be in future releases by Angel Studios that is anything like Sketch. I was only honestly appalled and very disappointed at much of the content in the movie. (Language, extremely dark and demonic, NOT for children or adults in my opinion.) Thank goodness I watched it at home and didn't have any children with me. It most certainly was not what Angel Studio's Christian fans have come to expect from their productions. If anything else like this comes out, I'll have cancel my subscription because that is not the kind of content I want to support in any way. Thank you for your time I hope to hear from a representative soon that can address both issuues. Thanks again!

I changed my payment method recently in my guild account with Angel Studios online to a different credit card (last four 7785) and deleted the initial payment method (last four 6478), however, yesterday the initial payment was charged, not the new one. I looked online today, and the new card is showing as the current payment method. I don't understand what happened or why the old credit card was charged and not the new one! I DO NOT want the original payment method used again in the future and I cannot find a phone number to call to address this. To my dislike, everything is via email. PS. Different subject: I certainly hope that there will NOT be in future releases by Angel Studios anything like Sketch. I was only honestly appalled and very disappointed at much of the content in the movie. (Language, extremely dark and demonic, NOT for children or adults in my opinion.) Thank goodness I watched it at home and didn't have any children with me. It most certainly was not what Angel Studio's Christian fans have come to expect from their productions. If anything else like this comes out, I'll have cancel my subscription because that is not the kind of content I want to support in any way. Thank you for your time I hope to hear from a representative soon that can address both issuues. Thanks again! ph: 618-559-9935

Trying to set up an account bit all passwords say used which is not possible

After finally giving in to advertising that seemed to be offering some good and decent films. Now am I forced to pay for the Highest plan in order to see complete series and movies? Please help me understand how this app works

Probably 75% of the time I can't open app. Just spins and spins. I like your content but you tech team leaves alot to be desired. I find no phone number to talk to a real person, kinda feel like you don't really care about customer service. Considering canceling subscription. Need some explanation soon or I will cancel.

In center of screen while watching is the large icon for Play or Pause. It stays on the screen for the entire film. Whatever film I choose, it's there. Please fix as it's very annoying. I really don't want to cancel my subscription. I am a new subscriber. Thank you.

Cannot get the app. Have paid for the service.

For the last week, I have been unable to watch anything on Angel. I use your app on my Roku device with a TV that is fairly new. The white circle just keeps going around and around and around and never loads. As of this moment, the circle has been going around for eight minutes. Everything else on my TV and Roku are working fine. Have you been having technical problems on your end? I’m a bit frustrated because I love your programming and have not been able to watch anything. I’ve had your app for several months and have not had a problem like this one before. Please help. Thank you.

I paid for a subscription but can't watch anything in full. When I try to watch something I get a message that I have to join. Well I already joined and paid! I can only view trailers or the 1st 18 or 22 mins. Ridiculous. I've contacted customer service to no avail. This is by far the very worst company for customer service.

I am trying to see if I am a member or not. I was hoping to watch something now but apparently I am not connected. Using my Roku stick when I choose Angel the circle just spins and spins and never opens the site! I need help please!!!

I subscribed to the network for a year but every time we try to watch something it tells us that we have to subscribe again.

we can't get the picture to come up just the sound and most of the time we can't get anything to upload

We just signed up and we can not get it to work on our Samsung Tv. Please help us or refund our money.

DD NOT ORDER ANY SUBSCRTION FROM YOU BUT MY USAA CHECKING ACCOUNT WAS BILLED $10,44. CAN I PLEASE GET A REFUND AND NO MORE CHARGES. THANK YOU.

Same with me. Charge showed up on my card. Never heard of them. Had to file a fraud claim with Capital One.

ALL I GOT WAS AN EMPTY ENVELOPE. I DID NOT ORDER ANHYTHING FROM YOUAND I DO OT KNOW WHO YOU ARE.

Cannot locate app after paying for a year

On my TV Parmont+ says Exit Angel and launch Paramount Plus? I can not exit and can not cancel. It will not let me watch Angle movies without clinching .

I ant to cancel my membership. There is no closed caption or subtitles for hearing . How do I contact someone to cancel?

i just read a similar complaint I have a paid subscription I am recognized on my phone but not on my television.

Cancel my service. I can't get it to work

i can't get the app on my tv.

I paid for one year, but unable to set up on my tv....please help. I was able to go through the internet and open my account, but can only stream on my phone and fire table? HELP please.

I cant watch Angel Studio from television. I set it up on my iphone and hoping it will activate on my television screen, but it did not. I paid already and have to cancel it because of this issue.

I am unable to use the Angel studio app. It says someone already is using my email

I need someone to please contact me .I have had money taken from my account and i am clueless as to who you are please call me at 740-352-7473 Thanks.

I would like to cancel my monthly support. The amount was changed without my permission months ago. I just can’t afford it please cancel. I’ve looked everywhere and called whatever number I could to cancel. I need help I want everything stopped.

I would like to cancel my monthly support. The amount was changed without my permission months ago. I just can’t afford it please cancel. I’ve looked everywhere and called whatever number I could to cancel. I need help I want everything stopped.

I bought the membership and can’t figure it out. I need a phone call to help me. Thank you. 661-400-3111 in St. George, Utah

Having difficulty getting angel on fire tv . Has worked but now just a circle circling. Please help

Angel.com will not accept my email address nor my password. I paid for the membership guild and I've not yet been able to use the site at all.

I need to change my payment method. My current CC was closed due to fraud.

Can watch all movies but something to stand for it keeps trying to load for about 20 min now

Have not been able to watch anything since i down loaded app. Very frustrating if I have to pay a yearly subscription OK but I really don’t wanna to the guild so they can vote or whatever you’re spewing very disappointed. I thought I would be able to watch your wonderful movies, but haven’t since I downloaded the app and I cannot contact anyone because you do not give a phone number app is not working and I’m not donating $10-$16 a month to support whatever but I will pay a bill to be able to watch any movie but I can’t contact anyone. Thank you for your time but I’m ready. I’m gonna just delete it if I don’t hear back from you.

I want to cancel my subscription

Cancel the subscription. I’m disputing it with the bank

Please stop billing me $20.00 a month. I want to cancel the billing. Thank you Debbie Jones 951-757-5368

It was nearly impossible to sign in. D.O.B took me forever. Then it would not accept me even though I clicked terms and privacy policies. Please make D.O.B just typing instead of scrolling forever. Also no prompt on why I could not sign in.

I cancelled my subscription on the same day I signed up. We have been charged but I do not see my refund. We need our refund asap. You should make yourselves easier to contact.

I want to cancel my subscription due to very poor connection. When I’m trying to watch movies the movie keeps pausing and glitching.

Bought tickets for king of kings 4/3. Cleared my bank and I got no tickets!?? No email! Nothing!??

Can’t get a hold of anyone nor use the online chat with all of its restrictive choices to complain about my account charges. Something has happened that I haven’t agreed to with my payment and I can’t seem to get anything done. I thought this was a Christian organization. I’m thinking not anymore.

Refund and cancel

I’m having a major problem canceling my monthly subscription of $9.60. It’s due again on April 11 and I do not want to continue my subscription. H E L P‼️

I am horrified that Angel Studios would air a Bible story (My Only Son) that is filled with Lies and deceit. Much like the Roman Catholic Church does. All who are associated with these lies will come to know the Wrath of the Most High.

I just received my credit charge bill. I cannot afford your network for a year. The charge is $179. I am a widow living on SS and did not realize it was this much. Please cancel this IImmediately. I will put this bill in dispute on my charge card. Thank you

cancel

I WANT TO CANCEL MY SUBSCRIPTION; we tried it for 3 months and could never get it installed and today we were charged $20.00 -PLEASE HAVE SOMEONE EMAIL ME AT the above email address so I can get a refund or I will have to notify my bank that this is a fraudulent charge! How can you be in business without a phone # for customer service??????

I have a charge in my bank and have not signed up for anything. Please call

Trying to CANCEL MY MEMBERSHIP & Hit a wrong button & you charged m $139.00!!!!!

We cannot activate on our tv. We cannot get help or support from you

Please cancel my membership. ASAP

I received A charge from MYEBOK PRO for 39.99 I did not order coming from your app. I went on app to see if there was a change to my account and nothing. I reported this a fraud and closed my account at credit union. If this is someone you deal with let be know I'm afraid to deal with Angel at this point will still go to theaters, I love your movies.

I want to cancel my membership. I am so upset 😡 I've been trying to cancel my membership. I've been trying for 2 hours

I want to cancel my membership

paid for your services and the site acknowledges who i am but won't accept the password. why would i need a password if you already know who i am? all we got the service for is to stream movies but are unable to do that., no one to talk to for help. no one answers my "chat". this site needs a complete makeover..

I have tried every way possible to cancel this membership. I have tried my Apple phone, the Angel app, the Angel website, the tv I watch etc. THERE IS NO WAY TO CANCEL ANYWHERE!!! Just shows my payments. If you email you get a response that says be patient and di t repeat email. Well…:you wait and NOTHING. How do you get out of this mess???

Your web site will not accept my email or password

I paid $119.00 . Am not able to use the system. It keeps telling me to sign up and pay. Which I have done. You took money out of my account an I cannot get help.

I think I cancelled my subscription, but I never received anything from Angel Studio stating it is cancelled. I can no longer access the area I recently cancelled. I have written numerous emails and was repeatedly told same explanation on how to cancel. I have done this, but still no response that account is cancelled. There is only response from robots, not people apparently. This company I believe may be a scam. I have never had such a bad experience and they claim to be a Christian company.

Cannot get any help to cancel the subscription

I am being billed twice from two different banks. One is for $13.14 and the other is $5.46. could somebody call me regarding this at 423-741-8224. I would prefer not to cancel even though I haven't watched anything yet

I went to see The Homestead at our local theater on 12/31/24. At the end of the movie I gave $15 to ‘pay it forward’. It is my understanding that I was supposed to receive access to Episodes 1 & 2. We watched Episode 1 last night but weren’t given access to watch Episode 2. Why not?

Angel Studios charged my card but all I can get when I try to watch my TV is a message. Oops something went wrong. Try again later. Well I’ve been trying for days and I’m unable to watch Angel Studios on my TV.

They ripped me off for $95.72 for their service. I have never been able to log in nor will they answer e-mails. Fraudulent company

Joined 12/09/2024 @ 9AM. Bought premium pkg. on special for $134.25 chg on my Apple Card. The offer was join today and get two theater tickets. When I went to open the account, it’s asking for $179. & won’t continue useless I pay again. What to do?

Having difficulty signing up...it won't allow me to make another account either. 217 430 1361

I subscribed to angels studios and paid for the month, now i can't login and dont even have an account. Not impressed

Unauthorized charge for over $33.00 on 10/22/24. To avoid a chargeback credit my account charge in full.

I can NOT log into Angle I got the $20.00 per month pk Upset there is NO CUSTOMER SERVICE I can call to help. NOT HAPPY.

I purchased the Angel guild membership to watch Cabrini on streaming, I have been watching a circle spin on my tv for a half hour now!! How do I get my money back?

I set up the online app with the free seven day membership. I canceled well before the seven day membership and I’m getting charged. I’m continuing to get charged no way to reach you. This is a scam. I am going to alert everyone in media that you are scammers.

Never received tickets I ordered for Cabrini for the week of March 8, on February 2 for 17.04

Purchased one movie and now have reoccurring charges 3 months later, cannot reach anyone nor get a response when "submitting a request." My bank gave me a number of 801-921-5663 for customer service, the number has an automated message saying "the mailbox is full, goodbye." CLICK, I am now going to have to open a dispute, I thought these were patriots, God's people spreading truth and empowerment.....very sad!

Very disappointed can not reach anyone .Purchased a year subscription for $150 and can’t log into my tv to watch a movie. You should have a customer service number for the money you charge. Please have someone call me asap. Helene 973-903-1328

I ordered the DVD & Blu-ray of "Sound of Freedom" and was sent the DVD only. I wanted the two so I could gift the other. I've tried to contact you, this being the third time, to get the correct order, but never receive a response. I was going to order from amazon and get it cheaper, but now wish I would have. I'm beginning to believe this studio is nothing but a rip-off. Your customer service stinks!

did you get my bracelet order? And my Husband ordered the necklace Stockton ca 8099368121 or 2099464003