Contact Pointz: Plan Safer on Bikes

Contact Pointz Support


Company Name:

About: Pointz is the ultimate navigation app for bike riders of all abilities,
experienced cyclists, and micromobility enthusiasts to explore, plan, and ride
smarter. Whether you're commuting in the city, discovering bike trails, or
planning a long-distance cycling adventure, Pointz ensures a safer, smarter, and
more enjoyable ride.


 
  2025-11-05

Pointz Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Pointz Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Pointz Mobility, Inc.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Pointz Website

Privacy Policy: https://www.bikepointz.com/privacy

Developer: Pointz Mobility Inc.




Privacy & Terms:

https://www.bikepointz.com/privacy



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3 Most reported problems 😔💔

4.3 out of 5

Bait and switch once again

2025-03-23

by FlipsideRide111111

It is frustrating supporting the early development of freeware only to have it switch to an overly expensive paid model. I helped enter route info for the free version of this software only to watch it become an expensive software with almost no free functionality. You are competing with free software google maps. SUCH a disappointment. Nothing wrong with paying for a good software, but Pointz still needs lots of work to match up to pro apps like the ones from Google and Apple (and those are free.) Dissapointing!

Used to Love it : The. They billed me for it!

2025-03-24

by Adam Goodson

Pointz was a great app a few months ago. Then they went to a payment based app. Fine. But for $60 for a full year? No, thank you.

The data that Points uses comes from two sources; Google and YOU! The User of the app!

So all of my suggestions for Shortcuts to be used on the app was done by me, the user! And now that I have given information on new paths and routes and suggestions, they begin charging money for how I made the app better….

And other people did the same thing as I did too.

Pointz you had a good thing going. Sure, I would love to pay you for the app! But a monthly or annual subscription payment? No, thank you.

Deleting this app off of my phone.

I would love to give 5 stars but too buggy

2025-03-25

by Iks08

I’ve been using the app for around 2 weeks to great affect, it’s helped me see nearby routes but now for some reason the second I input a destination it says “directions not found” even though it was working perfectly fine prior. The app is great but if it fixes just this one problem it’d be 5 stars




Have a Problem with Pointz: Plan Safer on Bikes? Report Issue




Why should I report an Issue with Pointz: Plan Safer on Bikes?

  1. Pulling issues faced by users like you is a good way to draw attention of Pointz: Plan Safer on Bikes to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Pointz: Plan Safer on Bikes customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Pointz: Plan Safer on Bikes.


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