Company Name: Nexters Global LTD
About: Welcome to the island!
The secrets of an ancient civilization, family drama, an
intricately designed story, and landscapes straight from paradise await
you!
Emily sailed to the island to find her brother, only to then get tangled
in an exhilarating whirl of activity. In this exploring game, you help her as
she develops her family estate, makes friends with locals, and traverses
picturesque ruins!
If stories are to be believ.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Nexters Global LTD
E-Mail: support@island-questaway.zendesk.com
Website: 🌍 Visit Island Questaway Website
Privacy Policy: https://nextersglobal.com/privacy_iq_mob
Developer: NEXTERS GLOBAL LTD
I’ve been playing this games for a while now. I enjoy the different tasks and puzzles BUT have never encountered the problem I’ve come across almost 5 days now. IM AM COMPLETELY FROZEN. Can’t move to the farm part or move at all. Tried deleting app and installing again and still ITS FROZEN help
by Bluemusik13
Don’t get me wrong I like this game but I would like to know who bright idea was it to have glass as an ingredient to make ice cream and can they cook. I was cool with everything until I got to that point… Why are there so many orders that include ice cream that can not be made because I can’t build the glass shop because I can’t the parts I need have to be gotten from the orders, brilliantly stupid idea… I have been playing this game for awhile now but I can nit get past the bridge on path of hero’s because the orders can’t be filled to get the parts because of ridiculous ingredients, sorry to say I’m about to delete this game sadly before I can finish it…..
by SuperCell In CC
This game may be good for a couple of days until you realize that it costs a fortune just to advance. I spent almost $200 in a weekend and did not hardly advance. As you advance it gets a lot lot lot more expensive. I had to use 100 energy to clear bushes to get a cheap bag of fertilizer that I can make on my farm anyway. There is not a lot of room on the playing field to put all the buildings so you are forced to chop away trees and bust open rocks and buy dynamite just to make room for some of the stupid buildings. The buildings cost a lot of gold. In addition, they charge you gold to plant crops that take a very long time to grow, except for the wheat and the soy and the corn.
The developers have set you up to failed, so don’t bother with this one. You can play a very long advertisements to possibly get 20 energy. The advertisements are extremely buggy and it can take over five or 10 minutes just to escape from the advertisements.
There are plenty of ad free games out there so I would not choose this one. Save your time and save your energy and mostly save your cash cash because they do not deserve it.
If money is no object, then you might actually like the game. The graphics are decent and the storyline is a bit lame.
I work way too hard for my money to waste it on this ridiculous game.
by Lalene01
I wanted to restart my game, but the only way to do this is by submitting a support request. I followed the in-game instructions to submit the request through “privacy protection request/DPO contact. So, I did, then received an email 2 1/2 days later that I didn’t submit the request properly. I FOLLOWED THEIR OWN INSTRUCTIONS!
The email I received indicated the correct way to make a request is through “Game question”. So, instead of just providing accurate information in the 1st place, or merely forwarding the request to the proper area, they’ve put the responsibility on the player.
I’ve started a new game on a different gaming platform. I’m not actively playing it, but will check back in a couple months to see if they’ve at least bothered to update their own instructions in the support area. If they have, I’ll update my review.