Are you having issues? Select the issue you are having below and provide feedback to GreenPass EU.
Complete guide to troubleshoot GreenPass EU app on iOS and Android devices. Solve all GreenPass EU app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Österreichisches Rotes Kreuz, Landesverband Oberösterreich, developers of GreenPass EU.
The GreenPass app allows you to store, present and validate vaccination, test and recovery certificates in just one app. With the GreenPass app it is possible to present your own certificates as well as validate those of others throughout the European Union. For example, parents can also store their children's certificates in the GreenPass app and save them from having to carry multiple documents. With GreenPass you have the possibility to validate other people's certificates according to the respective regulations. The regulations from when and for how long vaccination, test, convalescence certificates are valid in individual EU countries vary from country to country and change regularly. With GreenPass it is possible to carry multiple certificates in one app. With just one click, it is possible to add your own certificate to the Apple Wallet and thus present it with the Apple Watch. All your data is stored and processed only locally and encrypted on your device. All your data is stored only locally and encrypted on your device. You can use GreenPassEU without any data being stored online. This allows GreenPass to be used in many occasions, professionally and recreationally. Personal data is only collected when using the Apple Wallet function and stored online for the shortest necessary period of time.