Ecowitt app not working? crashes or has problems?

Ecowitt Status

Published by Wei Peng on 2023-10-10

We provides professional wifi weather station, wireless indoor outdoor
thermometers, humidity monitors, high precision rain gauges, air quality
monitors and more, Data service support.

I have a problem with Ecowitt

Are you having issues? Select the issue you are having below and provide feedback to Ecowitt.

User reports:
App has problems

User reports 3

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

200.0%

Connection

66.7%

Screen

33.3%

Reported Issues: 6 Comments

By Jim 8 months ago

Trying to save a "Smart" sequence for the WF001 water valve and get an error message of "Please upgrade firmware to latest version". I have the GW2200 hub. Upgrade WHAT? Upgrade HOW?

By Peta Hardy 9 months ago

App says offline and no data but station screen display working and showing wifi symbol as connected

By John Knight 1 year ago

Weather Station monitor SD card issue. The card icon now has a small yellow exclamation mark next to the icon, and it will not store data from the weather station monitor. The card error checked OK in Windows 10. It was then fully formatted in FAT32 and reinserted in the weather station monitor, but the exclamation mark remained and it would not store data. The same procedure was used on a different SD card, but the exclamation mark remained on the weather station monitor and it would not store data.

By Jerry 1 year ago

Ecowitt can’t connect to the server if VPN is enabled.

By Matt Henderson 1 year ago

Hi App loses data. Some months just dissappear from log. Please help

By john f ferraiolo 1 year ago

Chart has not updated in 4 hrs. I am not "offline" as when I lose connection. Just not updating

Have a Problem with Ecowitt? Report Issue

Common Ecowitt Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Ecowitt app on iOS and Android devices. Solve all Ecowitt app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Ecowitt iPhone Issues and Solutions

Ecowitt iOS app crashes, not working, errors
Ecowitt iOS app network issues
Ecowitt on iOS has black/white screen

Ecowitt Android App Issues and Solutions

Ecowitt has errors/crashing/not working
Ecowitt server network connectivity issues
Ecowitt has black screen

Ecowitt iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Ecowitt app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Ecowitt app crashes or not working on Iphone (iOS):

Close and restart the Ecowitt app on iPhone
Update Ecowitt app to the Latest Version for iOS
Uninstall and reinstall Ecowitt iPhone app
Update your iPhone to the latest iOS version

Fix Ecowitt on iPhone unable to connect to server/internet connection issues::

To resolve Ecowitt network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Ecowitt black/white screen (blank screen) on iPhone:

Follow the Ecowitt iOS app troubleshooting guide Here →

Ecowitt Android App Issues and Solutions

Fix Ecowitt not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Ecowitt app issues:

Force Stop the Ecowitt App
1. On android, goto "Settings" » click Ecowitt app. » click "Force Stop".

Update Ecowitt to the latest version on PlayStore

Clear Ecowitt App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Ecowitt app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Ecowitt.

Fix Ecowitt unable to contact server/ Ecowitt internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Ecowitt » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Ecowitt » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ecowitt on android.

Solve Ecowitt black/white screens issue on Android:

Follow the Ecowitt android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Wei Peng, developers of Ecowitt.

28.57% Contact Match

Developer: Shenzhen Fine Offset Electronics Co.,Ltd.

E-Mail: [email protected]

Website: Visit Ecowitt Website