Contact The Palace Project

Contact The Palace Project Support


Company Name:

About: Palace is a free, easy-to-use e-reader app that lets you find, check out, and
read or listen to books from your local library. It’s been said that
libraries are “palaces for the people” and the Palace app gives you instant
access to your local “palace” any time, right from the palm of your hand.



The Palace Project Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of The Palace Project



Verified email ✔✔

E-Mail: info@ Click to view

Website: 🌍 Visit The Palace Project Website

Privacy Policy: https://legal.palaceproject.io/Privacy%20Policy.html

Developer: LYRASIS




Privacy & Terms:

https://thepalaceproject.org






3 Most reported problems 😔💔

4.7 out of 5

Fail in the audiobook dept

2023-04-24

by Moosie.poo

I have been trying for several days to download a couple audiobooks. On the library screen it tells me the audiobooks are downloaded and ready to listen to. But every time I click play it just says “downloading”. Very frustrating.

Search function is useless!

2023-05-01

by BJS43

I search for a title or author & the results seem to have NONE of those words! Felt like the “search results” were completely random! Didn’t appear to have an advanced search function either. I deleted the app. Hoopla is much better.

Barely acceptable

2024-08-22

by Leadtoil

1. Bookmarks are broken: within any one book, every bookmark shows the same timestamp. I try to delete the bookmark, the same one reappears at the bottom of the list. Endlessly. Can’t delete. Can’t set a new one. 2. Chapter list: so nice that there is a list of chapters. Too bad clicking on any one... Show more


Have a Problem with The Palace Project? Report Issue




Why should I report an Issue with The Palace Project?

  1. Pulling issues faced by users like you is a good way to draw attention of The Palace Project to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a The Palace Project customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using The Palace Project.


Alternatives