Contact Awaken Support

by PghIgirl

Honestly, if you don’t plan to spend in this game, save your time and don’t even start it. Like all of these kind of games, it initially has a decent amount of rewards but that dries up fast and you are left with two choices: pay to play or spend over 7 minutes to grind one dungeon level with a drop rate that yields one item every 3 battles. That’s 20 minutes for one glyph and you need 80+ of them to upgrade your skills one level. Keep in mind that there is nothing else you can do during this time—even if it had a useable chat function, the incessant fight scene animations close the text box. The legendary hero summons is 1 hero per 100 summons so if you want to progress in the game, you either have to pay or wait weeks…months…to get 100 summons. There is no PvP and no purpose for guilds other than to try and get a few guild coins a day to save to someday have enough to buy something worthwhile in the guild store.

There are pay to win games where you compete against other real people (PvP) and it’s understandable why someone would spend to gain an advantage. It’s beyond me why anybody would spend real money to battle the same bots hundreds of times in a PvE game where there is no competition, no tangible reward and there isn’t even a social aspect to the game.

by TheDustyEmu

I spent over $30 on this game during soft launch. At global launch everything started going wrong. Things started happening to my account that I didn’t do and when I contacted support, they said that I had deleted these heroes from my game even though I never would do that and hadn’t for the 40+ days I had been playing. They refuse to reimburse the rewards that they gave to everyone. Whatever happened to the customer is always right? Why would I lie? Why would you accuse a paying player of being an idiot? Horrible behavior from a new game that really needs good press. Shame because I really enjoyed it for the time I had played it. Yes, they are money hungry and rewards are scarce and need to be adjusted, but I thought the developers were going in the right direction. If support has anything to do with development, I have 0 faith in the game’s future. Lastly, the game is extremely power hungry. My iPad Pro, which lasts for days of normal use, can’t even last 5 hours from a full charge. That’s incredibly bad for your battery. Not worth the money and not worth my $1000 iPad. Yet another failure.

by Holidaywhoopazz

This game has been out on pc a few months before it came too iOS, So everyone has an advantage over you and you’ve missed a lot of events and the chance to reroll your account before they nerfed it soooo those people also get to start with more legendaries then you do.. The game will give you a free legendary around chapter 2 or so and it will help you a lot for a few days but that legendary will quickly become irrelevant unless you have alot of money to summon duplicate copies of that legendary too ascend them(7 copies to be exact) that’s where the real P2W kicks in and as the champion pool becomes more and more saturated over time this will be impossible for F2P and low spenders. The game has absolutely no marketing team so it’s very unlikely the player base will continue to grow and with there HUGE pay walls and clunky overall gameplay I think it would be best to pass on this one. Gacha games are a dime a dozen and released frequently so I would wait a little longer for a better one