Geonection app not working? crashes or has problems?

Geonection Status

Published by Wondershare Technology Group Co.,LTD on 2024-01-31

Geonection is a location-sharing app with end-to-end encryption. No one outside
of your Circle will know your personal location.

I have a problem with Geonection

Are you having issues? Select the issue you are having below and provide feedback to Geonection.

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problems reported in the last 24 hours

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Most reported problems

Reported Issues: 5 Comments

By Hugh Mallett 10 months ago

Geonection App states that it it 'running'. However it is not showing my location.

By Verlean 1 year ago

What does the message mean when it says circle key?

By Kathryn Adams 1 year ago

I am trying to set up an account for the first time. I continually get the message connection reset. Any thoughts?

By Terri 1 year ago

Want to find out how I get the time off the 24 hr (military) time and on the 12 hr. Clock.

By Julie 1 year ago

Not tracking on family member says "location stopped updating"

Common dislikes about Geonection app

- Locks up and someone can be 10 miles away and they still have that same person where they were half an hour before

- Not trustworthy

- Disappointing

Have a Problem with Geonection - Location Tracker? Report Issue

Common Geonection Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Geonection app on iOS and Android devices. Solve all Geonection app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Geonection iPhone Issues and Solutions

Geonection iOS app crashes, not working, errors
Geonection iOS app network issues
Geonection on iOS has black/white screen

Geonection Android App Issues and Solutions

Geonection has errors/crashing/not working
Geonection server network connectivity issues
Geonection has black screen

Geonection iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Geonection app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Geonection app crashes or not working on Iphone (iOS):

Close and restart the Geonection app on iPhone
Update Geonection app to the Latest Version for iOS
Uninstall and reinstall Geonection iPhone app
Update your iPhone to the latest iOS version

Fix Geonection on iPhone unable to connect to server/internet connection issues::

To resolve Geonection network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Geonection black/white screen (blank screen) on iPhone:

Follow the Geonection iOS app troubleshooting guide Here →

Geonection Android App Issues and Solutions

Fix Geonection not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Geonection app issues:

Force Stop the Geonection App
1. On android, goto "Settings" » click Geonection app. » click "Force Stop".

Update Geonection to the latest version on PlayStore

Clear Geonection App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Geonection app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Geonection.

Fix Geonection unable to contact server/ Geonection internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Geonection » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Geonection » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Geonection on android.

Solve Geonection black/white screens issue on Android:

Follow the Geonection android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Wondershare Technology Group Co.,LTD, developers of Geonection.

100% Contact Match

Developer: WONDERSHARE TECHNOLOGY CO., LIMITED

E-Mail: [email protected]

Website: Visit Geonection Website

About this app

Install and get started with advanced location sharing, join Circles, track location history, and get alerts to see circle members come and go from your top places like home, school, and work. No one outside of your Circle will know your personal location. this app stays connected to family or friends in Circles. Invite and share your live location with Circle members. Share your location in a private circle only your family can see. Or create a new Circle to connect your family or friends. Family or friends in the Circle would know exactly where they are and make sure they are safe. How to join a Circle with this app - Location Tracker app? 2. 3. Share live location to friends or family, let them know where you are. Your personal location to friends and family are end-to-end encrypted. Get notified when Circle members enter or leave your Places. Protect and connect Circle members when they go out at night. Joined successfully and enjoy with circle members. Enter the Circle code that you received from the circle member. 4. See where Circle member has been during the week (up to 30 days). Know when Circle member leaves or arrives at a place. Enjoy modern and advanced tools that go beyond a basic GPS location tracker.