HTX Trash and Recycling Reviews

HTX Trash and Recycling Reviews

Published by on 2023-08-12

🏷️ About: Garbage and recycling schedules and reminders for City of Houston. View your garbage and recycling schedule and receive collection notifications all from within this app.


       


Overall Customer Experience 😎


🤬 Negative experience
62.2%

😎 Positive experience
23.4%

🫥 Neutral
14.5%

~ from Justuseapp.com NLP analysis of 1,201 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Provides timely reminders and status updates on service delays and pickup schedules

- Easy to use and navigate

- Helps users remember which week is recycling week and heavy trash pickup day

- Provides information on which items can be recycled

- Offers a fun and informative recycling game



Read 21 Customer Service Reviews 😠💢

4.8 out of 5
Never Finds My Address

It doesn’t matter how I input my address, HTXTrashandRecycling has yet to find it. I tried to select one of the suggested addresses that comes up as you’re typing, and I get an error that it can’t be found. It doesn’t populate the suggested address in the search when selected, so I manually type in the suggested address and get the same error.

What happened to the Roll Out app? It worked.

I had the same issue with the website online - please tell me how to input my own address for this to work (the post office seems to know it in the same format I use…). Otherwise, where can I find a calendar/schedule online that doesn’t require an address to be input to get this information.

Not useful at all

It just tells the trash schedule and allows to report trash not being picked up. It does not allow any other issues to be reported or services needed. Deleted it.

Works ok

Doesn’t give all info and could be much more user friendly.

Good, but could be outstanding

HTXTrashandRecycling is very good at letting you know pickup schedules and usually lets you know when there is a delay in pickups. (This last time, it didn’t show the delay).

The one major thing that could be improved is when reporting missed pickups. It’s hard to find, and when you do find the option, it is more of a web link than an integrated part of HTXTrashandRecycling . It does not use HTXTrashandRecycling info, to fill in the address, not does it even start a missed trash pickup ticket, but brings up a generic 311 issue ticket.

The included game is just eye candy that could be eliminated.

In its place a better recycle guide would be useful. One that covers more items of what is and isn’t recyclable and any special prep needed to recycle.

Needs some tweaking but so far so good

Info about heavy trash needs to be updated to show odd heavy trash months as TREE WASTE ONLY because every month shows as JUNK WASTE. Otherwise, this is helpful info.

Keep me updated

I am abke to keep up with trash collection and the push notifications are helpful.

App is Wonderful

HTXTrashandRecycling assists me in knowing what month it is for the heavy trash and keeps me updated on status of trash/recycling pickup

Helpful reminders

I just started using HTXTrashandRecycling this month. It is very helpful to know when service is delayed and when to expect pickup. Previously, I marked my calendar and I would return my container(s) to the backyard and miss a delayed service. Now I get timely reminders and status updates.

Thanks

Thanks for the updates in service and any delays. It really helps

Very useful!

Like getting reminders and updates, and info on recycling.

Good reminder

Now I don’t forget nor I have to guess app helps a lot for addresses I need Auntie’s , mine and roommate’s mom’s house

Review

Great info for neighborhood. I’m telling everyone about it.

Useful

Helpful to know which items can be recycled, and found the game fun and informative.

Very informative!

HTXTrashandRecycling helps keep us from guessing when the trash, recycling and heavy trash gets picked up!

Timely notifications

I have appreciated seeing the delay notices and when to expect service

Very helpful

Not always perfect (but who or why department or person is?) but clear useful and a step in the right direction. Thank you COW Solid Waste Dept!

Great App!

I no longer have to rely on my spotty memory for which week is recycling week, or heavy trash pickup day — HTXTrashandRecycling reminds me! It’s simple, and just what I wanted and needed it to be.

The App is Great

The service is an embarrassment. At least now we have live updates that confirm that the service is lousy. The Mayor should be sacked.

Live Updates are great

I really appreciate the live updates from the City when there are delays or schedule changes. Also super easy to use

Works great

HTXTrashandRecycling works great and it helps out that it informs whenever there are delays. Also, reminds me when I need to take out recycling, junk and tree waste. I would like for there to be a recycling guide/ resources as to where to take certain recyclables that can’t be picked up at the curb.

Not reliable

Misreported my collection date, and also does not match collection date info from COH website.



Is HTX Trash and Recycling Safe? 🙏

Yes. HTX Trash and Recycling is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 1,201 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for HTX Trash and Recycling Is 27.3/100.

Safety Analysis

82.2% of users say app is Safe 👍
82.2%

15.7% of users have Some Concerns ⚠️
15.7%

2.1% of users say app is Risky 🚨
2.1%


Is HTX Trash and Recycling Legit? 💯

Yes. HTX Trash and Recycling is legit, but not 100% legit to us. This conclusion was arrived at by running over 1,201 HTX Trash and Recycling User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for HTX Trash and Recycling Is 44.2/100..

🔏 Privacy & Data Safety

HTX Trash and Recycling collected the following data from you:

  • Data Not Collected:

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Features

View your garbage and recycling schedule and receive collection notifications all from within this app.

Garbage and recycling schedules and reminders for City of Houston.

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Developer:
City of Houston

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