Contact Chessnut Support
Company Name: ZHOU PINZHI
About: The Chessnut application connects your Chessnut chessboard to your mobile
device, providing you with a complete, consistent, and convenient user
experience.
It can currently pair with Chessnut AIR, more Chessnut devices will
be released and supported soon.
Chessnut Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of ZHOU PINZHI
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Chessnut Android Website
Privacy Policy: https://www.chessnutech.com/pages/app-privacy
Developer: Chessnutech
Can I trust Chessnut app?
Protect your data and wallet. We investigate the developer's website (Chessnutech.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Needs A Major Revision Soon
by Jtaylor94133
I’ve had a few games crash on me. Stockfish Level 1 in Chessnut plays at a much higher difficulty than Level 2 Stockfish in Lichess. So, the AI in Chessnut is very different and plays much more difficult for new, young, beginner players. The app/software does not have many customizable features. It’s a start, but now that boards (hardware) are rolling out, the team really needs to focus on making the software/app much more robust and feature packed. Meanwhile, my board will likely remain stored in the carry bag until a major revision comes out. The board looks like a great product but the app/software is the weakest link. There is a lot of potential here, but not on the same polished play level as a DGT or Millennium product. Please make this a priority so that Chessnut can live to its best potential. Thank you.
Beware
by Drnrgizr2
Received my Chessnut Air and it doesn’t work. I tried charging it and it won’t take the charge. It comes from China, but they indicate they are on vacation until after Labor Day. This is a waste of money since it works like any other board, and can’t reach anyone for a refund or replacement.
Janky app, can’t even sign in
by AdamBernard
Worked fine but they updated it and it broke I guess. I can’t sign in, nothing happens. They really cheaped out on the app unfortunately and I’ll be attempting a return. Do not recommend.
Have a Problem with Chessnut - Play Chess? Report Issue
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- If you are a Chessnut - Play Chess customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Chessnut - Play Chess.
