Contact Quizizz Support

1- I created a quiz but was having trouble changing the order of my questions and I wanted to delete one. Even though I pushed the button to delete, the question remained. Also, there is a button to change the order of a question, but that didn’t work either. I figured it was an app issue so I tried to sign into my computer and signed out of the app. Problem was I forgot my password. I emailed and sent a message asking for a reset because when I clicked on “forgot password” it never sent an email to reset. I finally got a response and they pre-created a new account. I sent them a message saying I wanted my old account since I spent a lot of time creating a quiz. I got no response... ugh! I used the pre-created account they gave me but it only got me logged into the support page, not the quiz section. The login didn’t work for the app. Ugh... 2- I created a new account. Recreated my quiz. Then I sampled it. It shuffles the questions! I was very deliberate in the order of my questions. I searched all over to find how to turn off the shuffle. The online support forum shows a long menu where shuffle can be turned off. However in the app, I do not have that longer settings list to turn off that function. I have sent two messages to them that has still not been answered. Ugh.... I’ve now spent days to create a 9 question quiz that doesn’t work the way I want it to and no one from support will answer my question.

My first issue with this app is where teachers have an option where if you get an answer wrong, you only see the wrong answer you put. I am begging you, please, to get rid of this option. I have been using Quizizz for a very long time as a student and I am so so fed up with and tired of seeing a question feeling like I know an answer to it, press an answer, and end up getting it wrong and only seeing the wrong answer. Why do you think this is okay? Do you think this motivates us students? Cause let me tell you, IT DOESN’T. As a matter of fact, it does the opposite. And only the opposite. It makes me get angry. My second issue is the timer on questions. Please make the timer give 30 seconds or longer for questions. I am really sick of seeing a 1-paragraph long question, then four possible answers that are each a paragraph long, and then looking above the question to see that I have less than 6 seconds to answer it. It is literally impossible to read that fast. Please fix these and I may consider bumping my review.

I cannot summarize my hatred for this app it’s excruciating to even think about. It’s horrible execution is on par with IXL but Quizizz falls short for its ability to kill off my soul even more. At least with IXL you get to at least second guess yourself when you tap on a answer (sometimes). That is absent in Quizizz also instead of just a point system there is a competitive point system. I learn nothing from this app other than we can hope that our children will never have to experience the horror of this app. This app is a disgrace to education. A whole other thing is that it can be insanely buggy with it thinking you tapped a different answer to the one you chose to just completely kicking you out of the game. The kicking part infuriates me I am almost done with a already infuriating “quiz” if you can call it that I get kicked out and have to completely restart. I am deeply saddened by this disgraceful excuse for a “learning” app I feel sorry for the people who made this thing and then remember they were paid to make this abomination of a “educational” app.