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by Poverty Limits My Imagination

I have been playing this game since November 2021 and it was fun at the beginning! Things started getting weird when i started betting over 50M, there were numerous times the game just kept spinning after I hit the bonus, And I had to exit the game and reboot it, but you don’t get any rewards for your bonus! There were several times when I hit the bonus and never triggered ( what in the world)? All these issues cost me billions of credits! I sent several emails and messages about my issues, all I got back were automatic email response stated they received the email, one week later when I check the claim again, it said the claim were closed! Same routine responses for all the messages and emails I sent! What a shame! There were also several times I tried to buy credits and it kept saying the transaction failed but it did appeared on my credit card! Since they don’t have a customer service hot line and only emails and messages, so I had to call MGM customer service and they told me basically MGM has nothing to do with MGM Slots Live and there were nothing they can do about the issues that I experienced! This is really getting on my nerves now! I spent thousands of dollars on this game that The MGM Rewards sent me the links through my MGM account and now they told me they have nothing to do with this! Shame on you!

by Send Stars

So I wonder if you all are deleting reviews that are negative because I only see 4 and 5 star reviews. It is against the law to only allow positive reviews because it is misleading advertising.
Playing the wizard of oz section of the game, or whatever you call it and I quickly got annoyed. Why? You force me to do the stupid mini game where you have to wait for other players to see who will get to the end of the yellow brick road. That needs to be an option and not forced upon players. Not everyone wants to play with others, if I did I would purposely choose a multiplayer game. Not to mention it seemed painfully long, just waiting on people to pick the right potion was ridiculous.
I really only played this game because of the cash rewards for getting to a certain level and I will say it's not worth it unless you spend real money. I don't understand how people freely give hard earned, real money to a game that won't give you money back. I guess those people have money to burn, must be nice.

by Thuston1970$

I do enjoy this game, and yes I have bought a lot of chips as the game combats boredom. HOWEVER, there is a MASSIVE problem lately. There have been MULTIPLE times I’ve earned substantial bonus spots for the bonus round and the game either randomly kicks me out or I get an error message saying the room is full and the kicks me out. I have sent trouble tickets to the app developers right after each incident with the exact time, game, and details of my bonus spots. Each time they essentially tell me that the details don’t match their system. I estimate that I am out about 10 Bil chips I would have won in the bonus rounds. It’s fine if I’m just playing for free, but I am a paying customer that has purchased a ton of chip packages. My recommendation is to play for free. Don’t ever buy chips as you will get scammed out of winnings and told they won’t do anything about it.