KRNSH app not working? crashes or has problems?

KRNSH Status

Last Updated on 2022-08-28 by eSign SA

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Common KRNSH Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot KRNSH app on iOS and Android devices. Solve all KRNSH app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

KRNSH iPhone Issues and Solutions

KRNSH iOS app crashes, not working, errors
KRNSH iOS app network issues
KRNSH on iOS has black/white screen

KRNSH Android App Issues and Solutions

KRNSH has errors/crashing/not working
KRNSH server network connectivity issues
KRNSH has black screen

KRNSH iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever KRNSH app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix KRNSH app crashes or not working on Iphone (iOS):

Close and restart the KRNSH app on iPhone
Update KRNSH app to the Latest Version for iOS
Uninstall and reinstall KRNSH iPhone app
Update your iPhone to the latest iOS version

Fix KRNSH on iPhone unable to connect to server/internet connection issues::

To resolve KRNSH network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix KRNSH black/white screen (blank screen) on iPhone:

Follow the KRNSH iOS app troubleshooting guide Here →

KRNSH Android App Issues and Solutions

Fix KRNSH not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent KRNSH app issues:

Force Stop the KRNSH App
1. On android, goto "Settings" » click KRNSH app. » click "Force Stop".

Update KRNSH to the latest version on PlayStore

Clear KRNSH App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "KRNSH app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch KRNSH.

Fix KRNSH unable to contact server/ KRNSH internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click KRNSH » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got KRNSH » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch KRNSH on android.

Solve KRNSH black/white screens issue on Android:

Follow the KRNSH android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at eSign SA, developers of KRNSH.