Company Name: The Happiest Baby, Inc.
About: The Happiest Baby App is the mobile companion to your Happiest Baby devices.
This includes SNOO Smart Sleeper—a safer and more effective baby bed—and
SNOObie Smart Soother—the sound machine, nightlight, and sleep trainer.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of The Happiest Baby, Inc.
Contact e-Mail: [email protected]
E-Mail: [email protected]
Website: 🌍 Visit Happiest Baby, makers of SNOO Website
Privacy Policy: https://legal.happiestbaby.com/privacy-policy
Developer: Happiest Baby, Inc.
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by Wi1118m
They added a shortcut to the log “parents love so much” yes, I “love” being able to see the basic data of how long my child’s current session is or when their last session ended. Oh never mind, I still have to “zoom” and click around a bunch to be able to see that. This company does not know or apparently care what parents like. I loved being able to EASILY see the most important details about my child’s sleep and I still can’t. Why they can’t admit they messed up and let us use the Snoo app again, I’ll never understand. I guess they like upsetting customers who will then not recommend their product to friends. Bold strategy. I’m sure it will work well for them.
by --60753/780
this new app was SO unnecessary! Who in charge allowed this horrible app to be released way too early? The old snoo app was working just fine! No one asked to track feedings with the snoo. The app is very glitchy and log shows up blank until you swipe back and forth. The developers have responded to many reviews saying to double tap the log to zoom in and now they removed that feature and added a zoom button which is not intuitive in the middle of the night. The worst part is how often I open my app to change the levels to get “can not connect” even though I am a foot away in my own bed. Very angry customer for how much the snoo costs. This was a huge miss happiest baby!!!!
by Bunbobby
Our SNOO could not connect to the Happiest Baby app. We tried every single step that we could find assuming that our router wasn’t compatible, the SNOO was too far from the router, software issue, etc etc etc. Rebooted the SNOO and made sure we had the most updated app at least 100 times. Customer Support was beyond useless.
We found out the actual WiFi button was broken and the WiFi would never connect due to a hardware issue. The only way it would connect to the app is when I would lay under the snoo and physically hold the button in.
We (and our two sons) love the SNOO, but for such an expensive product, you would expect the WiFi button to work appropriately. Customer Support told us to “duct tape a piece of gauze or cotton ball to the button so that the wifi stays on.” ABSURD!