Contact NX Support
Company Name: Nikon Corporation
About: Pro photographers can make their workflow more efficient with NX
MobileAir.
Pictures can be transferred from the camera to a smartphone at high
speed via a cabled connection.
NX Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit NX Website
Privacy Policy: https://nikonimglib.com/nxmoba/policy/index.html
Developer: Nikon Corporation
Privacy & Terms:
http://downloadcenter.nikonimglib.com/
3 Most reported problems 😔💔
Unable to “Import and Export Camera Menu Settings”
by Sketcher10
Managing Settings on Z9 and Z8 requires a memory card, Firmware 4.0 for Z9 includes a new capability to allow users manage settings files using NX MobileAir. This allows users to use the same settings on multiple cameras of the same type.
“Settings saved using [Save/load menu settings] in the camera setup menu can be imported to NX MobileAir. Once imported, settings can be exported to other smart devices or cameras.”
Unfortunately, per the Nikon documentation this feature is NOT available on the iOS version.
Won’t work with iPad Pro
by Buffycoco
When I tried to use USB C iPad with my USB C equipped Z7II I got the message that it would not work. It would have been a lot more appropriate to warn me before I bought a new cable and installed the app
Clunky, useless
by Papa Guerilla
Could not get photos to import anywhere off this app. Very frustrating. Don’t buy this.
Have a Problem with NX MobileAir? Report Issue
Why should I report an Issue with NX MobileAir?
- Pulling issues faced by users like you is a good way to draw attention of NX MobileAir to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a NX MobileAir customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using NX MobileAir.
