Contact IDrive Photo Backup Support
Company Name: IDrive Incorporated
About: IDrive® Photo Backup
- Simple backup and restore app for unlimited photos and
videos
- 1 TB online backup for Macs
- Original resolution
- Faster than most
competing services
IDrive® Photos Features:
- Save unlimited photos and
videos from your iOS device.
- Backup up to 1 TB data from your Macs including
photos on it.
IDrive Photo Backup Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: support@idrive.com
Website: 🌍 Visit IDrive Photo Backup Website
Privacy Policy: https://www.idrive.com/privacy
Developer: IDrive Inc
3 Most reported problems 😔💔
Doesn’t actually backup photos and videos
by Soahszdgdjxu
Ok so I backed up some photos and videos last night so when I saw back up complete I deleted the photos and videos from my photos app just to find out that they were also deleted from IDrive photos I thought that the videos and photos can’t be deleted once backed up and your report a problem doesn’t work either
Missing option to delete backed up files
by Milic92
Why isn’t there an option to delete all the backed up photos and videos like there is on google photos? This way I have to manually select and delete files from gallery when my storage gets full. Also, if not all files have been backed up, you could potentially delete a file that’s not yet on the cloud which results in losing it forever.
Needs big improvement
by Manny Gems
I am using unlimited photo storage subscription and did photo backup folder from my computer using idrive windows app but it doesn’t show in iPhone idrive photos app. Also when I did backup from my two iPhones then it merged both phones photos in to one folder. Its mess. This app requires lots of improvement. There is no extra features like make albums, face detection, photo search etc.
Have a Problem with IDrive Photo Backup? Report Issue
Why should I report an Issue with IDrive Photo Backup?
- Pulling issues faced by users like you is a good way to draw attention of IDrive Photo Backup to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a IDrive Photo Backup customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using IDrive Photo Backup.
