Contact KidStrong Parent Support
Company Name: KidStrong, Inc.
About: Jump In
Our Getting Started video content library will get you on the right foot
on your child’s journey to their smarter, stronger self!
Glance Back
Relive
your child’s attendance and award history on the Timeline! View class photos,
download them to your device, or share them directly to your favorite social
media platform.
Take Stock
Check progress and view past results using the
embedded KidStrong Developmental A.
KidStrong Parent Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit KidStrong Parent Website
Privacy Policy: https://www.kidstrong.com/privacy-policy
Developer: KidStrong INC
3 Most reported problems 😔💔
Updating password
by Chavico20
I was provided with a temporary password when I downloaded the app and was able to login. I tried to change the password through settings and selected from the options provided but then it redirects me to a web-based chat box with no option to select to change my password. I can only select from the list of options the chat box provides leaving me with no other options. To make matters even worse, the chat box won’t allow me to type in the request in the message field. It only allows me to select from the options provided. How has no one addressed this yet?
This app is useless and need to integrate zen planner in to this
by Hardocrefan
The medals, challenges are so confusing that one needs a chest sheet to understand.
Second, I can’t understand why this app cannot be used to schedule or sign up for flex classes. It’s makes zero common sense to have parent go to zen planner app to sign up for classes and come to this app to look at “challenges”. This app is kind of zero value add.
I wish they keep one app to schedule classes and for challenges with medals and keep it simple. They over complicate for no reason.
Terrible communication
by Wignabout
I have emailed, texted and called since July 26th to cancel our membership. I even spoke to someone in person who said he couldn’t show me the actual email, but he was sure they were processing it. They never respond to anything. I am so fed up, I will be contacting the BBB with all of my evidence in 24 hours.
Have a Problem with KidStrong Parent? Report Issue
Why should I report an Issue with KidStrong Parent?
- Pulling issues faced by users like you is a good way to draw attention of KidStrong Parent to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a KidStrong Parent customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using KidStrong Parent.
