Contact BuyNothing Support
Company Name: ShareThing, Inc.
About: .
BuyNothing Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: lucas@sharething.us
Website: 🌍 Visit BuyNothing Website
Privacy Policy: https://www.buynothingapp.com/privacy
Developer: Buy Nothing Project, Inc.
4 Most reported problems 😔💔
I cannot sign in. I received a notice that someone commented on my post and wanted to see the comment. Couldn’t sign in, so decided to change my password. That worked. However, when I enter my email and password and tap “LogIn” nothing happens.
Not location filtered, tedious experience
by Aidhakar
I was excited to be off the Facebook group into an app that doesn’t rely on sometimes questionable Admins. However, the app asks for a location only to just put it in your profile header. After that the app is basically a long endless feed of posts from people that can be asks or gives- no way to filter and it’s not reader friendly. I also see items hours away from my location and I’m in a major metropolitan city - i should have a way to limit to within 5 miles of my area for example.
Have deleted, will donate directly to charities until the app gets better since I don’t wish to interact with the power trip in the FB groups either
Lovely concept, awful app.
by OrangeFurious
BuyNothing, freecycle, and similar concepts are absolutely wonderful and I support them for so many reasons.
This app doesn’t. Imagine combining the most broken sign-in experience you know with a barely usable messaging system, inconsistent and unreliable notifications, and a generally garbage interface based on a scrolling feed. You know, because endlessly scrolling feeds without meaningful filters are how all good shopping apps work (which is what this is, even if it’s basically for free stuff).
You’re put in a WaitList whatever that means
by Temoa
After I unhappily signed in with a linked account, the only thing I achieved was to be put on a “Wait list.” I did not even determine which neighborhood group I wanted to join, so it’s not a “waiting to be verified and admitted into the group” situation. What in the world am I put on a wait list for?
Also, each group should have more than one admin. The group in my neighborhood has only one admin who is no longer active on Facebook so no new members can be admitted. I tried sending her a message, but it’s not showing as delivered so she likely does not use the app. The members are not shown and cannot not be contacted. I tried reaching out to Buy Nothing only to sent back automatic general response to look into FAQs.
This was my last resort... to get into the group through the app, but it’s looking pretty bleak right now.
Have a Problem with BuyNothing? Report Issue
Why should I report an Issue with BuyNothing?
- Pulling issues faced by users like you is a good way to draw attention of BuyNothing to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a BuyNothing customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BuyNothing.
