The Rug app not working? crashes or has problems?

The Rug Status

Published by COLISEUM SPORTS MEDIA MANAGEMENT LTD on 2023-12-26

Watch Major League Rugby Live & On Demand for FREE. Get it all in full 1080p
HD with replays and highlights of every single game, plus weekly rugby shows,
documentaries, and more including the very latest news from the MLR.

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Common dislikes about The Rug app

- Very buggy app with a low-budget appearance.

- Technical glitches make the content nearly unwatchable, with terrible frame rate and audio syncing issues.

- Web access to the content or casting onto a larger screen is difficult and unreliable.

- Feels rushed and doesn't work properly as of late March.

Have a Problem with The Rugby Network? Report Issue

Common The Rug Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot The Rug app on iOS and Android devices. Solve all The Rug app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

The Rug iPhone Issues and Solutions

The Rug iOS app crashes, not working, errors
The Rug iOS app network issues
The Rug on iOS has black/white screen

The Rug Android App Issues and Solutions

The Rug has errors/crashing/not working
The Rug server network connectivity issues
The Rug has black screen

The Rug iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever The Rug app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix The Rug app crashes or not working on Iphone (iOS):

Close and restart the The Rug app on iPhone
Update The Rug app to the Latest Version for iOS
Uninstall and reinstall The Rug iPhone app
Update your iPhone to the latest iOS version

Fix The Rug on iPhone unable to connect to server/internet connection issues::

To resolve The Rug network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix The Rug black/white screen (blank screen) on iPhone:

Follow the The Rug iOS app troubleshooting guide Here →

The Rug Android App Issues and Solutions

Fix The Rug not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent The Rug app issues:

Force Stop the The Rug App
1. On android, goto "Settings" » click The Rug app. » click "Force Stop".

Update The Rug to the latest version on PlayStore

Clear The Rug App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "The Rug app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch The Rug.

Fix The Rug unable to contact server/ The Rug internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click The Rug » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got The Rug » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch The Rug on android.

Solve The Rug black/white screens issue on Android:

Follow the The Rug android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at COLISEUM SPORTS MEDIA MANAGEMENT LTD, developers of The Rug.

100% Contact Match

Developer: RugbyPass Ltd

E-Mail: [email protected]

Website: Visit The Rug Website

About this app

Get it all in full 1080p HD with replays and highlights of every single game, plus weekly rugby shows, documentaries, and more including the very latest news from the MLR. Watch Major League Rugby Live & On Demand for FREE. Don’t miss out on all the action – join The Rugby Network now and start watching today! Local broadcast restrictions may apply to certain live matches.