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About: Watch Major League Rugby Live & On Demand for FREE. Get it all in full 1080p
HD with replays and highlights of every single game, plus weekly rugby shows,
documentaries, and more including the very latest news from the MLR.


 
  2025-10-06

The Rug Customer Service 💢

Hard-to-find customer service info can be a red flag. Is The Rug Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of COLISEUM SPORTS MEDIA MANAGEMENT LTD



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit The Rugby Network Website

Privacy Policy: https://www.therugbynetwork.com/privacy-policy

Developer: RugbyPass Ltd





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10 Most reported problems 😔💔

3.0 out of 5
DONALD RYAN
2025-06-22

I AM TRYING TO GET SOMEONE TO CARE ABOUT THE TERRIBLE SERVICE FROM THE RUGBY NETWORK! I PAID FOR SERVICE, BUT I ONLY GET A BLACK SCREEN. THERE IS NO REAL WAY TO CONTACT TRN. EVERYTHING GOES BACK TO A LOOP - WHATSAPP # HAS 11 NUMBERS! - EMAIL ICON GOES TO GOOGLE START PAGE. IT IS A JOKE! I AM PASTING THIS MESSAGE ON EVERY COMMENT PAGE OF EVERY TEAM AND LEAGUE (MLR) WHO SUPPORTS OR USES THIS NETWORK - UNTIL SOMEBODY ANSWERS ME AND DOES SOMETHING!! ** PAID FOR SERVICE (TWICE!) - CANNOT WATCH GAMES. CANNOT CONTACT ANYONE FROM RUGBY NETWORK!!** DONALD RYAN

DONALD RYAN
2025-06-21

I AM TRYING TO GET SOMEONE TO CARE ABOUT THE TERRIBLE SERVICE FROM THE RUGBY NETWORK! I PAID FOR SERVICE, BUT I ONLY GET A BLACK SCREEN. THERE IS NO REAL WAY TO CONTACT TRN. EVERYTHING GOES BACK TO A LOOP - WHATSAPP # HAS 11 NUMBERS! - EMAIL ICON GOES TO GOOGLE START PAGE. IT IS A JOKE! I AM PASTING THIS MESSAGE ON EVERY COMMENT PAGE OF EVERY TEAM AND LEAGUE (MLR) WHO SUPPORTS OR USES THIS NETWORK - UNTIL SOMEBODY ANSWERS ME AND DOES SOMETHING!! ** PAID FOR SERVICE (TWICE!) - CANNOT WATCH GAMES. CANNOT CONTACT ANYONE FROM RUGBY NETWORK!!** DONALD RYAN

Donald Ryan
2025-06-19

I have been in contact with your office since yesterday, but all the message history disappeared. I cannot view ANY games on your site despite buying a monthly subscription. All I get is a blank screen while the game plays on. Also - Customer Service e-mail address not valid. Everything sent back! I have bee trying two days to watch a simple replay. If it's not working by this afternoon EST I will cancel this subscription. So far - a terrible experience Donald Ryan

Donald Ryan
2025-06-19

I have been in contact with your office since yesterday, but all the message history disappeared. I cannot view ANY games on your site despite buying a monthly subscription. All I get is a blank screen while the game plays on. Also - Customer Service e-mail address not valid. Everything sent back! I have bee trying two days to watch a simple replay. If it's not working by this afternoon EST I will cancel this subscription. So far - a terrible experience Donald Ryan

Donald Ryan
2025-06-18

I subscribed to The Rugby Network in the US. It shows all the replays available - BUT THERE IS NO PICTURE!! Nothing! The replay starts, plays - What am I paying for??! my wife and I were all excited to see some rugby - even quality replays are better than any US sport these days. Please advise - if I cannot watch the rugby I want; well, why am I subscribed? Donald Ryan Archdale NC USA

Gloria King
2025-05-23

I don’t remember my passcode

John Lewis Owen
2025-03-22

I have a subscription until October this year but I am unable to watch today's games as I am told I need to subscribe! Help

Poor quality

2022-06-17

by S Everett

Very buggy app. Low budget looking.

Great content, terrible streaming experience.

2022-06-24

by JClavin

Love their content, but it’s full of technical glitches and is nearly unwatchable. Terrible frame rate and or audio syncing. Somehow manage to make the ads work just fine, apparently they don’t care enough about the main content. Good luck trying to use web access to the content or to cast onto a larger screen.
Feels like it was a rushed app and as of late March it doesn’t work right.

Cannot view full replay

2022-07-01

by Rochcin

Unable to view full replay games, just spins and locks up, very disappointing. Can see highlights so not a 1, but hope you get this fixed




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  4. If you are a The Rugby Network customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using The Rugby Network.


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