National Park Service app not working? crashes or has problems?

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7 Problems reported in the last 24 hours

Most reported problems

Something else
50.0%

Crashes
28.6%

Not working
21.4%

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
G
Gerard Gouldson:

NPS app won't start on android S23. Displays NPS logo, then hangs up.

M
Mark Beauregard:

App updated database today and now it won’t start. Shows logo then shuts down.

📋 7 Reported Issues:

P
Phil 2024-04-18

Downloading of parks data for using the app offline (very useful feature, since the mobile network coverage may be very limited in the parks) doesn't work properly: It starts OK, then stops at 86%, or 92%, or any% (I made several attemts, on two different parks), and remains so "in the middle" for eternity. Version Android, downloaded and installed on Samsung Galaxy A52 in April 2024

G
GEORGE A. KELLY 2024-04-02

App worked fine until I updated to version 1.16.1. The NPS logo appears when I try to start app and then after 20 seconds or so it just doesn't load and I manually have to shut down the tab. I have the app on my iPad and didn't install the update. That one continues to work fine. I have the latest iPhone SE running iOS 17.4.1. I restarted the phone, rebooted router and no luck. I just read another review labeled "You Broke It" and that is what's happening to me. I figured I wasn't the only one with the problem and because of Easter it might take some time to become aware of the problem.

M
Martin Lievenbrueck 2023-06-17

Dear Sir or Madam, I have a problem with the maps in my NPS app: The app does not show any maps. Instead, it only gives a black screen. Can you advise how to solve this issue? Best regards Martin

C
Christine Freeman 2023-06-15

I really like the app and hope to use it when I come to the USA next week. But none of the maps work - they are just blank. It would really help if I could get them to load

R
Richard Bass 2023-05-31

All National Parks have vanished from the app! Unable to access any Park. Even my list of 122 visited parks have disappeared.I can be contacted at 434-942-6920

T
Thomas Lanz 2023-05-09

The maps dont work at all.

J
Joan Accarino 2022-09-20

The NPS app has started freezing. i reinstalled to no avail.

Showing 1-7 of 7 reported issues:


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