Contact Mela Support
Company Name: Silvio Rizzi
About: Mela is a simple, elegant and modern recipe manager that syncs with
iCloud.
SYNC
Sync your recipes with iCloud, either privately (default) or by
sharing a recipe library with other iCloud users.
Mela Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Silvio Rizzi
Verified email ✔✔
E-Mail: contact@paprikaapp.com
Website: 🌍 Visit Paprika Recipe Manager 3 Website
Privacy Policy: http://www.paprikaapp.com/privacy/
Developer: Hindsight Labs LLC
3 Most reported problems 😔💔
Lost most of my recipes
by Marcus Baker
Have been using the Mac version and adding in lots of recipes, which works great, but is time consuming. I decided to buy the iPad version to use in the kitchen and set up sync over iCloud and now only have 38 recipes left, the rest are just gone. This was hours of work which has just disappeared. I emailed customer support, but like others have said, no reply, just dead space.
I really liked the look of this Mela app, but if it looses all my work, no way, I want my money back, just rubbish.
Shame the developer cannot even take the time to answer an email to try and fix the issue. Do NOT recommend. Guess I’m going back to Paprika, ugly, but at least it works.
Sync not working
by Two Upset Users
First, let me say I love the app, the design is beautiful and so easy to use. We bought it in Dec across all our Apple devices - laptops and iPhones / iPads. At that time everything worked perfectly, syncing across all device types. But since the middle of Jan the sync is broken. I’ve been adding recipes on my laptop (macOS) and they don’t appear on the phone or iPad (iOS). I’ve emailed the Mela support team but no response.
It’s truly unfortunate, because as everyone else has written about this app, it truly is one of the best out there. But if it doesn’t sync across devices it really is no use to me, since I use all my devices depending on where I am.
At least a response to issues would also be helpful.
Great app but needs its own storage, not iCloud
by SDGates
I love the design of the app but really disappointed since I paid for the Mac and OS apps to find they have don’t have their own storage and use iCloud instead. The problem with that is that for people like me where my laptop is my work computer, my iCloud is turned off so the recipe sharing doesn’t work at all. Which is a massive problem. I have this problem with NO other paid apps I use since they know sync is a key feature and didn’t cheap out and use iCloud.
Have a Problem with Mela - Recipe Manager? Report Issue
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