Contact King s Choice Support

by How R All The Nicknames Taken

This game is super fun and strategic, but when something goes wrong and you need to contact customer support, be prepared for a lot of radio silence and frustration. Last week, I attempted to purchase a $20 reward pack within the game, but the rewards did not unlock after my purchase. I have purchased this reward pack in the past with no problems, so at first I figured maybe I didn’t hit confirm or something, and made a 2nd attempt. Purchase went through, rewards did not. I filed a few reports with customer support, which promises responses within 24 hours. Turns out “customer support” is just a bunch of game veterans or mods who have no access to the financial side of things. At one point I was told to contact a Game Master, but there is nowhere to do that within the game, every help button I pushed took me back to the veteran forum. SOMEHOW a Game Master contacted me 3 days later and asked me to provide receipts/purchase info, which I promptly did. That was 4 days ago, and I have not received any other communication from them.

I paid these people $40 and got nothing in return, and they don’t seem to be very interested in helping me resolve this issue any time soon. Some people might call that STEALING.

by ReviewerH389

First, don’t be mistaken, this is a pay-for-play game which is absolutely fine. I am more than willing to pay for entertainment as long as it is fair and winners are not determined solely on the limit on their credit card. And that is the problem, there are absolutely no controls in place to prevent 2 or 3 individuals in an Alliance from completely dominating an entire server because they can buy every win. I am on my 2nd server, wanted to be fair and give the game an honest chance (way more than it gives its players). Each server I invested hundreds of dollars, but in both cases a single Alliance dominates the entire server, they gang up on players as a group stomping them down, while their credit card members take every win. It could still be pay-for-play and profitable if they put a limit on number of titles/wins at a time or put in a few fair-play servers. The number of people I know that have quit or at the very least stopped spending any money because there is no point is getting ridiculous. My advise is to pass, don’t waste your time, but if you do play then do not expect to ever win and DO NOT SPEND A SINGLE PENNY until they put in some bully controls and make it fair-play.

by Sauerpuffgirl

I began playing the game and only stayed around for the people I met in the game. The game itself has some amusements and the graphics are nice, but the events are monotonous, badly organized, the rules for them are unclear, and the majority of them now don’t incorporate the set of knights that you’ve been working on since you began the game. So all the money you invested in a strategy is pointless. If you can just pay to win a game of planting frogs.

But the most important part and the thing that I think people reading reviews should know is that the developers of this game have absolutely no concern for player safety. People will verbally harass, threaten physical violence, repeatedly, or doc someone with their personal information posted publicly. And the game only institutes a temporary mute sometimes. Never mind that all of that is against KC’s terms of service. Or implementing their own terms of service shouldn’t be a problem. But there have been peaceful riots for months, asking them to change their ways and make a concern effort Safety. We’ve gotten nowhere. I know people who have spent 10,000 who are now quitting because the game can’t figure out how to retain players. No one wants to deal with this anymore. My advice to you? Find a different game.