🏷️ About: GetGo is the simplest way to access a car in Singapore and your key to carsharing! Simply register, book, and unlock GetGo cars on our mobile app. With hundreds of locations islandwide, our cars are always available 24/7, rain or shine.
We Investigate the app owner's website (Getgo.sg), verify their legitimacy, and uncover hidden scams and complaints.
I would say just use their vehicles at your own risk! I rented a very old car but really needed it to take my mom out, so didn’t think too much of it. The experience was terrible. Took a few times to lock the car, back up camera seems plugged and play by a third party and not originally installed. Duh since it’s that old. In returning the car I couldn’t see well through the camera and backed into a pillar. Getgo charged me way above market rate for damages that were already there prior to the trip. Something I could easily get quoted and worked with the owner outside of Getgo. Strong story short, the >4K that they charged has scarred me to this day and I’ll never rent from Getgo again, a company that wouldn’t even blink an eye on any chance to rip you off.
After spending 70 mins trying o verify my face recognition … very disappointing rather book can or taxi. Waste my 2 hours of my family time and my life trying to rectify with the support for 70 mins. Stay Away!
Please fix.
I had the opportunity to try GetGo when I was in Singapore for vacation and experience was not great. GetGoCarsharing Bluetooth connection to lock and unlock is horrible and not reliable. So much wasting of time to end GetGoCarsharing and restart again. I booked the car within is inside a underground garage and GetGoCarsharing does not without signals and has to get support team to help and having to walk out to send chat and walked back to take photos which is a horrible experience. Support team is great and I booked EV car for most of my ride and it is annoying that you can only use 3 approved charging station. There is 1 since the same parking garage which is not approved. I hope they improve GetGoCarsharing and get more RV charging station in the future.
every time it opens it says there’s a problem and please try again in a few minutes. it’s been like this through two updates. ridiculous.
on top of this the service itself is adequate at best, with booked cars often not there and customer service slow to respond to issues.
it was good when it started, but like most of these companies it has gone downhill fast.
If the service goes down, you can’t connect to anything including the car. So you have to hope it doesn’t because support is pretty much non-existent.
GetGo Carsharing does not appear safe based on available data.
JustUseApp Safety Score for GetGo Carsharing is 0/100.
This assessment is based on our NLP analysis of 20 user reviews.
Combined with the app store average rating of 3.0/5.
GetGo Carsharing does not appear legitimate based on our analysis.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for GetGo Carsharing is 0/100 .
This conclusion is based on analysis of 20 user reviews.
GetGo Carsharing collected the following data from you:
GetGo is the simplest way to access a car in Singapore and your key to carsharing! Simply register, book, and unlock GetGo cars on our mobile app.
With hundreds of locations islandwide, our cars are always available 24/7, rain or shine.
Pay for only the hours and mileage used — we take care of the maintenance, insurance, and even petrol.
Best of all, no deposit or membership fees are required.
