HiMoon Status

Last Updated on 2024-09-05 by Rendezvous Dating, Inc.

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Common HiMoon Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HiMoon app on iOS and Android devices. Solve all HiMoon app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HiMoon iPhone Issues and Solutions

HiMoon iOS app crashes, not working, errors
HiMoon iOS app network issues
HiMoon on iOS has black/white screen

HiMoon Android App Issues and Solutions

HiMoon has errors/crashing/not working
HiMoon server network connectivity issues
HiMoon has black screen

HiMoon iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HiMoon app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HiMoon app crashes or not working on Iphone (iOS):

Close and restart the HiMoon app on iPhone
Update HiMoon app to the Latest Version for iOS
Uninstall and reinstall HiMoon iPhone app
Update your iPhone to the latest iOS version

Fix HiMoon on iPhone unable to connect to server/internet connection issues::

To resolve HiMoon network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HiMoon black/white screen (blank screen) on iPhone:

Follow the HiMoon iOS app troubleshooting guide Here →

HiMoon Android App Issues and Solutions

Fix HiMoon not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HiMoon app issues:

Force Stop the HiMoon App
1. On android, goto "Settings" » click HiMoon app. » click "Force Stop".

Update HiMoon to the latest version on PlayStore

Clear HiMoon App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HiMoon app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HiMoon.

Fix HiMoon unable to contact server/ HiMoon internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HiMoon » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HiMoon » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HiMoon on android.

Solve HiMoon black/white screens issue on Android:

Follow the HiMoon android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Rendezvous Dating, Inc., developers of HiMoon.

About this app

If you’re gay, bi, trans, queer, or a bit curious, this app is the easiest and most exciting way to meet new people for dates, friendships, hook-ups, and anything else you're looking for. Traveling? this app is your essential tool for LGBTQ travelers! Having this app with you means you'll always be connected to other LGBTQ+ people near you and know what is happening. this app is the newest and most exciting dating app for the entire Queer community. With each message exchanged, part of your photo is revealed to your match and vice versa! We’re a new way to connect, chat & meet - where personality and interests are valued as much as the physical. Upload photos, Answer a few simple questions, Swipe on Profiles Match, and talk. Log in and meet locals, find recommendations for restaurants, events, bars, and more. Each message exchanged is one pixel revealed! Looking for more? With this app Premium you get: Unlimited Swipes 20 boosts/month Ability to see who's liked your profile. this app is the new dating app for the entire LGBTQ + community. Your profile picture appears blurry to all users. Whatever your gender, or your preferences, you’re welcome!