Cue app not working? crashes or has problems?

Cue Status

Last Updated on 2021-02-27 by 成都零点互动科技有限公司

I have a problem with Cue

Are you having issues? Select the issue you are having below and provide feedback to Cue.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Cue - Anonymous Chat? Report Issue

Common Cue Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Cue app on iOS and Android devices. Solve all Cue app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Cue iPhone Issues and Solutions

Cue iOS app crashes, not working, errors
Cue iOS app network issues
Cue on iOS has black/white screen

Cue Android App Issues and Solutions

Cue has errors/crashing/not working
Cue server network connectivity issues
Cue has black screen

Cue iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Cue app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Cue app crashes or not working on Iphone (iOS):

Close and restart the Cue app on iPhone
Update Cue app to the Latest Version for iOS
Uninstall and reinstall Cue iPhone app
Update your iPhone to the latest iOS version

Fix Cue on iPhone unable to connect to server/internet connection issues::

To resolve Cue network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Cue black/white screen (blank screen) on iPhone:

Follow the Cue iOS app troubleshooting guide Here →

Cue Android App Issues and Solutions

Fix Cue not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Cue app issues:

Force Stop the Cue App
1. On android, goto "Settings" » click Cue app. » click "Force Stop".

Update Cue to the latest version on PlayStore

Clear Cue App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Cue app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Cue.

Fix Cue unable to contact server/ Cue internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Cue » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Cue » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Cue on android.

Solve Cue black/white screens issue on Android:

Follow the Cue android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 成都零点互动科技有限公司, developers of Cue.

Verified email

Contact e-Mail: [email protected]

About this app

If you want to meet friends, just SEARCH and discover unknown things. Do you want to share the delicious lunch you made with others? Is there any moments that you want to show when you travel alone? You might as well come to this app to make all of these possible, so that you and your friends who have never met will feel a touch of warmth. Think of a friend and this app him to shorten the distance between you. Easily SHEAR every moments you want to share with others. this app want to be your friends too，And listen to everyone's thoughts and opinions.