Contact ScreenZen Screen Time Control Support

by Shelbym21

It’s a great concept and I like the simple interface as well as the ability to separate apps and websites into different timing block and/or time limits. The unlock feature is also well-thought out because you set the delay to unlock for 0 seconds or much longer and you can customize the messages that pop up such as “Do you really need to check social media right now?”.

However, the unlock button does not work…it will not unlock the apps even though it is supposed to and as much as I would like to avoid over-using my phone, it’s annoying when I am intentionally trying to check something or I need to order something online and I can’t bypass the screen. I emailed their customer support on Jan. 3rd and haven’t heard back, it’s been 2.5 weeks so I’d love to re-download in the future if they can make it work as intended but until then, it’s just not helpful and I can’t get an answer or solution within a reasonable time period.

by Ambrosiadreamer

i don't know why, but for some reason the app just hasn't been working now for the last few updates? like, the actual app itself. it still blocks stuff just fine. i had to reinstall it because it kept opening to a black screen and then crashing, even after updating. as well, when i'm creating/editing an app group, there's a decent chance (with the odds improved if i select more than a few apps) the pop-up screen will turn completely grey/blank. i can't save my settings when it does that and i have to completely restart what i was doing. also, i have my screen zoomed in because i am visually impaired, and due to this a bunch of the options in that previously mentioned pop-up screen for editing your app group settings are partially (or even almost entirely) cut off and very hard to read. and that's even after zooming out my text all the way. i really, really appreciate that the app is free and there's no dumb subscription plans, and i know the dev(s) work hard, but these bugs and lack of accessibility are REALLY rough

by Bltcheese

ScreenZen has been very helpful to me in reducing my time on social media. It was so helpful, I convinced my friend to download the app! However, when I spoke to her about how she was liking it, it became clear that our apps have completely different UI and features. I have a “groups” tab which allows me to pick which set of apps is blocked at which time; she has a “pickups” tab which tracks how often she’s opened her blocked apps. The other two tabs, “settings” and “more”, are similar between our phones, but still have notable differences.

We both have iPhones, from the same generation, and we have the same version of the app. So why the different experiences? This has left both of us feeling confused, and like we’re missing out on features the other enjoys. Hopefully the developer can resolve these discrepancies soon.