bubble app not working? crashes or has problems?

bubble Status


I have a problem with bubble

Are you having issues? Select the issue you are having below and provide feedback to bubble.



⚠️ Most reported problems ⚠️
Something else
61.4%

Not working
15.9%

Login
11.4%

Account
9.1%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 27 Reported Issues:

Марина 2025-05-09

Вчера оплатили подписку но сегодня она не работает

S
Som Brigitta 2024-08-07

I try to write to Felix but won't let me and there is a red exclamation mark next to my three messages

A
Aspen 2024-07-20

I’m not sure why, but im trying to pay for a subscription and its not working

E
Emily 2024-01-17

When I try to but the ticket I can’t, I don’t know what do I have to do. I try too many times but I doesn’t let me. It says that my payment is declined.

R
Rosa 2023-10-05

I bought 2 tickets from bubble, Twice and Straykids. The only one i received was my Twice one and when i double checked, it wasn’t there. Is there a way i could get a refund or something?

L
Lilah Sipe 2023-09-23

Hello! I have been experiencing issues with the ticket purchase. Everytime I go to try buying a ticket, it says "Cannot purchase due to unknown error. Please try again after closing the Store. If this pop-up continues, please contact Customer Center." I've done it many times, I've even contacted the Customer Center a couple of weeks ago, and they didn't fix it.

K
Kylie Brownsworth 2023-09-20

I downloaded the Bubble app but every time I download it, it says "This app cannot be used on rooted/jailbroken/debugged devices". My phone is none of those things and I don't know how to get the app to open so I can set up an account.

H
Hasmik 2023-07-09

Hello. Early this morning I got notification from bubble. However I opened it and nothing showed up, I check later on, and my friends told me that indeed BangChan has sent photos. Not only the pictures do not show up, I can’t even send a message. I have check both with WiFi and data, turned my phone off and turned it on, I have not touched bubble for hours and again nothing. I reseted my network settings, again no results, deleted the app, downloaded it, and can’t even sing in ! Hope this can be fixed

E
Estelle 2023-05-29

I bought 2 tickets and it said there was a error, it already deducted my money and I have no tickets please give me my 2 tickets Thank you

F
Florencia 2023-04-30

Cada que entro a la aplicación eh intento comprar algun chat me pone que tengo que contactar a la atencion del cliente

S
Sydney 2023-04-12

Hi! I bought a ticket three days ago and used it on skz hyunjin. I got the initial message, but I haven’t gotten any new messages. While my friend who also has his bubble said he sent messages two days ago. Please help me, I feel like I wasted my money!

R
Rebecca 2023-04-10

I had a notification from an idol but there was nothing when opening the app. Hours later I realise no messages are sending and the app won't load properly. Tried uninstalling and reinstalling and now I get an unexpected error when logging in

M
Mia 2023-03-16

I’m not receiving any messages from the idol even when my friend was and she has the same idol as me… I payed yesterday and I’m guessing that has something to do with it

J
JR 2023-03-15

Hi, I bought a ticket and i don´t see it. i check my profile in google pay, and it was done. what i can do.

J
Jovana 2023-02-10

Hello, I have paid some twenty minutes ago for my 2 tickets of Stray Kids (again, another month of subscription) but on my bubble app I don't see my payment, my chats with members, bubble store is invisible (white page), there is like I haven't paid !!! Where is my money ?!? Where are my 2 members tickets and my chats ?!? Where is everything?!? What have you done ?!? I have paid for it !!!

R
Rebecca Caughron 2023-01-27

My messages are not being delivered. I have an error.

L
Leila-Latifah Miah 2023-01-14

My Bubble won't let me log in properly, it keeps saying my password is wrong, even after I reregistered the password, it still won't work so I can't log in!

T
Ten_zin 2023-01-08

When I go to purchase the tickets it say it "cannot purchase due to an unknown error. Please try again after closing the store. If this pop-up continues, please contact coustomer care." I don't understand why this thing is popping up so couldn't find a way to purchase the tickets

N
Nicol_Stay 2022-12-08

It doesn't let me to pay for ticket

C
Charlotte 2022-11-03

I shave had this app for a while and had never difficulties until now. I haven’t received any messages or notifications since October 30th and it is now November 2nd! The messages are still the same as I left them then! The payments are still going through so I know it’s valid. I don’t know what to do. I need help please.

S
Sarah Klotz 2022-11-03

I didn’t get a photo upload last week and I haven’t received any messages in almost a week. I’ve tried uninstalling and reinstalling the app but it didn’t work.

E
Eve 2022-09-29

error when selecting ticket

T
Toni Cariss 2022-07-31

Keep getting notifications saying i have a message but when i go into the app there are no new ones. When i try to send a message it doesnt send?

P
Pixieeee 2022-07-29

I tried to update it to the latest version since i just got my new phone and it keep saying i cant. I already checked if the connection is good or not and my storage space, its all good. Now i cant text my online friends there :(

A
Aewin 2022-07-17

I can't see the latest messages (it's 17 July today btw) and all the last messages appeared is from 3 July. It's very long ago 😭

B
Bethelhem Daniel 2022-06-21

I have been trying to purchase a ticket but it kept saying "Cannot purchase due to an unknown error. Please try again after closing the store." I have tried with different devices but it's all the same. Is it not available in Africa?

L
Luca Laura Vida 2022-06-07

so basically i just got 8 tickets for stray kids yesterday but the thing is that i cant actually add them cuz my tickets are not showing up on my account??? and like the app took the money off my card so idk what to do rn im getting so frustrated

Showing 1-27 of 27 reported issues:

Have a Problem with bubble for JYPnation? Report Issue






  Contact Support

Verified email  

Contact e-Mail: help_jyp@dear-u.co


Verified email ✔✔

E-Mail: help_jyp@dear-u.co

Website: 🌍 Visit bubble Website

Privacy Policy: https://ba-api.dear-u.co/terms/?msgType=privacyPolicy&locale=EN&appGroup=JYP

Developer: Dear U Co., Ltd.




‼️ Outages Happening Right Now