EN- Official Light Stick Reviews

EN- Official Light Stick Reviews

Published by on 2024-09-18

🏷️ About: The ENHYPEN OFFICIAL LIGHT STICK app is the official mobile app for the ENHYPEN light stick. The app allows users to connect their light stick to their smartphone via Bluetooth and enjoy various stage effects during concerts. Users can also change the LED lighting color of their light stick through the app.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
47.9%

😎👌🔥 Positive experience
36.7%

🙄💅🫥 Neutral
15.4%

~ from Justuseapp.com NLP analysis of 144 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

-The lightstick works perfectly fine when first connected.

-The lightstick changes colors when connected to the app.



Read 35 Customer Service Reviews 👿🤬😡😠💢😤

3.2 out of 5

Lightstick won’t update

2024-02-10

This is a waste of your time. I am writing this the night before a concert, and when I tried to update the lightstick ( there is no way around the update as far as I can tell ) the update said it could not go through with the download. Nothing will work.

my light stick won’t update

2024-01-18

i’m really freaking out right now. i got my light stick a couple months ago in july and it has worked perfectly fine up until now. i turned it on and connected it to my phone, and it said it needed to update the light stick. i press “update” and it starts loading the update. mind you, my light stick is green, confirming it is connected to my phone. when the update gets to around 25%, my light stick shuts off, stopping the update. i’m really freaking out because the concert i’m going to is in less than two weeks and i’m worried about why my light stick won’t update. please fix this!!!

NOT WORKING !!!

2024-02-19

literally just got my light stick a couple of days ago and i tried to connect it to ENOfficialLightStick and everytime i get to the part where it asks if i'm seeing the same color on my light stick as ENOfficialLightStick and i click yes, ENOfficialLightStick crashes. U guys better fix this before the tour starts or ima be mad

App still isn’t working 😭

2024-09-20

Everything worked fine when I first received the light stick it connected and everything but last month out of no where it stopped working whenever it connects and j press yes to continue it kicks me out of ENOfficialLightStick why is this happening and it’s not being fixed please attend to this problem before the tour !!!😭😭😭😭😭😭😭

App crashes

2023-03-08

Having the same issue as everyone else. After I select “yes” for the color changing, ENOfficialLightStick crashes. I’ve tried restarting my phone, forgetting my device, and uninstalling and reinstalling ENOfficialLightStick . Help!

Crashes when trying to Bluetooth self mode

2023-04-09

I just bought a lighstick and wanted to try it out on self mode. It connects but once you click “yes” to move onto the self color mode selection it crashes :(

Something wrong!

2023-05-10

I recently discovered this & it hasn’t been working for me at all it finds my light stick but once I click yes it’s crashes. I heard it’s worked before for other people but something’s wrong at the moment.

App Crashes

2023-06-11

ENOfficialLightStick starts crashing after it goes to the part where it says “Found your Light Stick! Is the color changing like it is on the screen” and after I press yes. Please have it fix before Enhypen tour concerts start!

not connecting anymore

2024-08-14

Everytime I try to connect my light stick now it won’t connect. Instead it connects and then when I try to continue ENOfficialLightStick crashes and kicks me out. I hope this gets fixed before the tour because it’s really frustrating:( :/

app keeps crashing

2024-09-08

i JUST got my lightstick and it connects fine, until i get to the part where it asks if the lightstick is changing the same colors it shows on the screen and i press yes and it immediately crashes:(

Not working

2024-10-17

My light stick works perfectly fine when I turn it on but the moment I try to connect it to ENOfficialLightStick , it doesn’t want to work. I connect it to Bluetooth and and connects but right after it says it disconnects and it turns off. Why is this happening?? Please fix this before the concert😕

Won’t connect :(

2024-08-18

Just got my lightstick in and when I press “yes” to connect ENOfficialLightStick will crash. Have tried turning my phone off and pairing 5 times but happens every time. Seeing other reviews with the same issue I thought it was just my lightstick. Hope it gets fixed soon.

App Crash

2024-08-14

It seems like I’m having the same issues as some other people - ENOfficialLightStick recognizes my lightstick, but once I click on “yes” to confirm that the colors are changing together, it immediately crashes. I hope this gets fixed before the tour starts!

Same as others; connection fails after concert

2024-08-14

Lightstick worked great on Self Mode before the concert and was easy to connect to Bluetooth. During the concert, connection was easy and stayed connected for the entire performance. Directly following the concert, ENOfficialLightStick can’t find the light stick on Self Mode and says Firmware isn’t up to date and also immediately disconnects from light stick when I finally DO get a connection (I’d say within 1 second of successfully connecting). ENOfficialLightStick FAQ says to update firmware through Self Mode but it can’t connect via self mode, so basically it’s a one-time-use app and light stick.

won’t connect lightstick turns off

2025-01-09

I tried to connect my light stick once it finds my lightstick it needs to download the firmware and during this my lightstick turns off 😭😭

Please fix it

2025-01-23

I recently bought the lightstick and perfectly works fine on its own but it wont even connect to ENOfficialLightStick even though it is flashing blue

Crash

2024-03-20

I am unable to press yes after connecting my light stick. It will close ENOfficialLightStick and crash. I paid a lot for this light stick I just want ENOfficialLightStick to work.

help NOT connecting

2024-04-21

HELP! i’m trying to connect my enhypen lightstick and i need to update the firmware in order to use it YET it says firmware update failed when it reaches to 27% ?!!!

Question about battery of light stick

2024-05-24

Hello, i just want to ask if how long does the enhypen lightstick last? Can it last til the end of a concert or it just depends on the batteries we use?

App crash

2024-06-25

Same as others- finds lightstick, connects, then closes app. Will not give color change option disk like pics. Seems an update might have gone wrong? Otherwise my lightstick works fine. Pls fix b4 the tour

App Crashes

2024-06-25

ENOfficialLightStick works up until you connect your light stick into self mode and it says “Found your light stick! Is the color changing like it is on the screen?” once you click yes, ENOfficialLightStick kicks you out and crashes. I don’t know how to fix it.

Concert mode not working

2024-06-25

Self mode works just fine, but after entering my seating information and connecting my lightstick to Bluetooth, it asks if the colors change on the screen. When I selected yes it just closes ENOfficialLightStick and makes me do it all over again. Pls fix for the Chicago concert 🙏🏽

Good but needs to be fixed

2024-06-25

When I went to the world tour concert in Newark the light stick connected good but now that the concert is over it doesn’t connect and it says “light stick connection failed”. Its been getting annoying because now i can not use self mode because it won’t connect. While reading all the reviews on ENOfficialLightStick now I noticed it’s not the light stick that doesn’t work it’s ENOfficialLightStick that fails to work after one use.

It won’t connect

2024-06-25

Bed since I got my light stick it refuses to connect to my phone whether it’s in concert or self mode. Every time I try to connect it it says connect failed and I’m worried that I won’t be able to use it again please you have to fix this I didn’t spend so much money on it for it to not work.

Concert mode not working

2024-05-24

I went the Newark day 2 fate tour and I don’t have trouble with self mode or connecting but when I went to put in my seating information it would say incorrect when I was in that seat.

Works until you update

2024-06-25

I have this problem with multiple light sticks, they work in self mode and appear to connect for concert mode, but then it says you it must update and once the firmware updates it never finds your light stick again. It says the connection failed or it can’t connect and there is no help section in ENOfficialLightStick (?) so I guess, if it’s possible, DON’T update and your light stick will still do more than just blink white and Bluetooth blue. (Yes I changed the batteries) 🤷‍♀️

Keeps Crashing

2026-02-11

Crashes after trying to connect to Bluetooth, hopefully it’s fixed before the tour starts. 😕

What’s wrong w my phone??

2026-03-27

every time I press yes when it asks if the colors r changing it automatically kicks me out of ENOfficialLightStick why does this happen???

not connecting

2024-08-22

it seems that everyone is having the same issue. the lightsick turns on and works, but won’t connect to ENOfficialLightStick . as soon as i hit “yes” once it finds my light stick, i get kicked out, as well as others. i’m surprised developers haven’t fixed this yet since everyone seems to be having the same issue. hopefully it will be fixed before their tour begins.

Connection Failed

2024-08-22

Hello! I’ve had this lightstick for a while now and I have a problem with the feature “Self Mode” and I can’t pair my lightstick to it 🤧, But everything else is fine 🩷

Connects but then app crashes!!

2026-05-01

I just got their light stick and it works fine however when I go to connect to my app, ENOfficialLightStick connects to ur and asks if they colors change the way they do in ENOfficialLightStick and they do. but when I tap yes ENOfficialLightStick crashes!! I’m not sure if this is happening to anyone else hopefully it can be fixed!

Not working⁉️

2026-06-02

When I first got my lightstick and tried to connect it to ENOfficialLightStick , it worked perfectly fine. Recently, it hasn’t been working properly. It does connect to Bluetooth but when it says it found the lightstick, it DOES change colors but whenever I select “yes”, ENOfficialLightStick immediately crashes. This happens every time I try to connect the lightstick, but it has only been recently.

Nadya Xiong

2024-06-03

I love Enhypen because they always make me get my strength up and went they are down I will help them get through the tough times..😭💕And I like heeseung right now and Niki too at the same time…🥰😭and jungwon and Sunoo and Jake too

???

2026-08-28

Does it connect to their songs?? So the light changes with there songs??

Sabria
2022-11-22

at first it works perfectly fine! but when I try to connect it to the app it says that it needs to get updated? I didn't know that we need to update the lightstick but when I try to do it, it says download failed



Is EN Official Light Stick Safe? 🤗🙏


Yes. EN- Official Light Stick is very safe to use. This is based on our NLP (Natural language processing) analysis of over 144 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.2/5 . Justuseapp Safety Score for EN Official Light Stick Is 43.3/100.


Is EN Official Light Stick Legit? 💯


Yes. EN- Official Light Stick is a totally legit app. This conclusion was arrived at by running over 144 EN- Official Light Stick User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for EN Official Light Stick Is 61.5/100..


Is EN- Official Light Stick not working? 🚨


EN- Official Light Stick works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with EN- Official Light Stick? Post a Review




Features

1. Smartphone Bluetooth Connection: Users can connect their light stick to their smartphone via Bluetooth by turning on the Bluetooth function on the light stick and activating Bluetooth on their smartphone. If there are any issues with the Bluetooth connection, users can check if their GPS is turned on.

2. Concert mode: Users can enter their concert ticket information and pair their light stick to enjoy various stage effects during concerts. This feature is enabled several days prior to a concert.

3. Self mode: After connecting their light stick to their smartphone, users can change the LED lighting color of their light stick by selecting their preferred color from the app.

Important Information:

- Users should check their ticket information and register their light stick through the app before the concert.

- Users should enjoy the show from the same seat registered on their light stick to avoid interfering with the proper operation of the app.

- Users should check the battery level of their light stick before the show to avoid it shutting off during the show.

- If users have trouble entering their seat information, they can ask for help from the support staff at the venue.

- The app requires access to device storage, phone status and identity, camera, GPS, and BLE to function properly.

  Customer Service/Support
Developer:
HYBE Co., Ltd

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