Company Name: HYBE Co., Ltd
About: Official mobile app of ENHYPEN OFFICIAL LIGHT STICK
[Key Features]
1.
Smartphone Bluetooth Connection
After turning on the light stick, press the blue
button for 2 seconds to turn on the Bluetooth function.
Listed below are our top recommendations on how to get in contact with EN- Official Light Stick. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact EN- Official Light Stick. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of HYBE Co., Ltd
E-Mail: [email protected]
Website: π Visit ENHYPEN Official Light Stick Website
Privacy Policy: https://www.hybecorp.com/eng/privacy
Developer: HYBE Co., Ltd.
i got my lightstick yesterday and i downloaded the app. i tried setting it up by self mode first and it said that it needs firmware update and then turn lightstick on to finish the update, when i did that, it did nothing. i did the firmware update over and over again but it's not connecting at all. pls fix this.
by Sunoo_smile123
Everything worked fine when I first received the light stick it connected and everything but last month out of no where it stopped working whenever it connects and j press yes to continue it kicks me out of the app why is this happening and itβs not being fixed please attend to this problem before the tour !!!πππππππ
by SqueekyPea
iβm really freaking out right now. i got my light stick a couple months ago in july and it has worked perfectly fine up until now. i turned it on and connected it to my phone, and it said it needed to update the light stick. i press βupdateβ and it starts loading the update. mind you, my light stick is green, confirming it is connected to my phone. when the update gets to around 25%, my light stick shuts off, stopping the update. iβm really freaking out because the concert iβm going to is in less than two weeks and iβm worried about why my light stick wonβt update. please fix this!!!
by Djasmineg
literally just got my light stick a couple of days ago and i tried to connect it to the app and everytime i get to the part where it asks if i'm seeing the same color on my light stick as the app and i click yes, the app crashes. U guys better fix this before the tour starts or ima be mad
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