Contact Pounce Support
Company Name: Curious Creators Co.
About: Pounce is the ONLY way to create custom portraits of your pets right from your
phone. Magically turn your lovable pet into a dignified king, brave astronaut,
or adorable angel with the click of a button.
Pounce Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Curious Creators Co.
Verified email
Contact e-Mail: [email protected]
Privacy & Terms:
https://www.getpounce.app/privacy-policy
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3 Most reported problems 😔💔
Sneaky do not get-not clear on charges!
by Peachcobbler3
I couldn’t tell if this was a free app or not, and then in order to continue it looked like it was a fee of $29 or so after a certain number of free days (maybe 3???). I wasn’t even clear if it charged me the $29 to continue trying to do my first photo and am not happy so I have to figure out if inadvertently I got roped into this auto monthly charge thing. Plus the first photo didn’t even work. I would not get the app. I don’t like apps that are not transparent how the charges work and make it look like you have to select certain choices in order to progress to the next page. It was simply not clear to a consumer how this worked and it felt like it was intentionally set up that way...
Loved this until it broke :(
by Kenzie_1404
This app was the best for making fun photos for adoptable rescue dogs. Sometimes the photos we get of them don’t capture their true personality and so adding them in to silly filters was a great way to get people engaged and interested. But for over 6 months now the filter doesn’t work anymore…..
I sent a message last summer (2021) and notified them and they said they were aware and working on this issue… 7 months later and it’s still broken. It’s a bummer because unfortunately this means I’m just deleting the app….
Stopped working properly
by Wildape01
I got this app to make fun pictures of my cats. At first it worked great, but now it no longer identifies animals so you can’t use the app properly. I emailed customer service months ago and they informed me it would soon be fixed, but it still does not work properly. There is also very limited choices for the clothing items. Not worth wasting your money on this app especially since they charge you before trial is up.
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