Contact Empeople CU Support
Company Name: Deere Employees Credit Union
About: Deere Employees CU is your personal financial advocate that gives you the
ability to aggregate all of your financial accounts, including accounts from
other banks and credit unions, into a single view. It’s fast, secure and makes
life easier by empowering you with the tools you need to manage your finances.
Empeople CU Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Empeople CU. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Empeople CU. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Deere Employees Credit Union
Read 3 Customer Service Reviews 😭😔💔
Not happy with your phone app
by Dlgleason5
I do not like your updated app. When I am making a check mobile deposit and am trying to capture the back of the check, nine times out of ten, it won’t take the picture. I keep pressing and nothing happens and “Tap to Capture” never comes up or I get a Capture error. Very frustrating!!!
Also when I am looking at the transactions in my checking, there is so much extra stuff in the description field that a lot of the times, I can’t tell who the merchant was for that transaction. It would be helpful to maybe abbreviate the words “Withdrawal and Deposit” to make room for the merchants name. When I bring up my online accounts on the PC, it’s fine, I can read the merchant. It’s just the app for my phone.
Hard to navigate
by Pbaele
Big fan of Deere Employees Credit union, but this app layout is the worst one that has been released. I have given it a chance before writing this review. I thought that maybe I just needed time to adjust. The app is not intuitive and is hard to find key pieces of information such as due dates, and the lack of testing before required release was very disappointing. I have always encouraged anyone eligible to use DCCU, but this release makes it difficult to keep recommending. The other element that is frustrating is that the desktop website has the same layout so the frustrations are identical. Can’t wait for the next platform release ( hopefully that happens sooner than they have previously been done).
Paul B.
Depositing Checks is a Pain
by Papa Domino's
Old app was better. It automatically recognized the amount and taking pictures was easy. I have an iPhone 12 Pro and you now have to manually enter the amount of check, click through pop ups, turn the phone around and around until app recognizes it is in landscape mode, and then scroll until you find the hidden ‘submit’ button. This is when the app works; which it didn’t for a while. Meanwhile, I lose interest on savings. Only good thing is that adding payees to bill pay is now possible, but it’s hidden and awkward to navigate. That’s the only thing that needed to be fixed.
Have a Problem with Empeople CU? Report Issue
Why should I report an Issue with Empeople CU?
- Pulling issues faced by users like you is a good way to draw attention of Empeople CU to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Empeople CU customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Empeople CU.
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