Uhale app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Photo/Video
35.0%

Not working
33.3%

Something else
12.8%

Login
8.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Uhale Problems 😠👌🔥

- You can only upload 10 pictures at a time.

- There are no instructions for the app.

- The app is difficult to use and the videos online don't help.

  42 Reported Issues: 😵🆘🛟🚨📢

Karla Wiemokly
2024-11-23

Lines running through all the pictures

Lana Donnelly
2024-11-22

t get off loading page

Debbie
2024-10-30

My moms frame was connected to wifi at my sisters house but she has moved and we can’t get it to wifi

Debbie
2024-10-30

My moms frame was connected to wifi at my sisters house but she has moved and we can’t get it to wifi

Theresa
2024-09-02

Cannot get photo frame to work. It says hardware ID A0:53:94:04:4B:59 is not authorized Please authorize the device first. I keep hitting retry link but nothing happens

Brian
2024-09-02

Frame is stuck on the UHALE photo screen with three dots continually rotating. Will not load up.

James Colwell
2024-05-20

Photos don’t cycle, it's stuck on one photo.

Christine
2024-04-22

Photos won’t shuffle

Rob Woodring
2024-04-19

My Uhale app will not recognize some images in my iphone's photo album. Also when I try to send an image to one of the frames that I'm connected to it sends the wrong image. Is there a way to refresh which images Uhale is trying to select from? Very frustrating because it's not usually this problematic.

Janet Ann Siemer
2024-04-19

I'm trying to send photos from iphone to frame. In the uhaul app it states my frame is offline but my frame is connected

Deanna Bridger
2024-04-01

Pictures will not shuffle.

Jim Barrett
2024-03-17

I received my “frame” as a Christmas gift at our son’s house in Rhode Island. We connected with his WiFi signal, downloaded about 17 pictures and it worked just fine. When we returned to our home in Ohio, I tried repeatedly to connect with my Wi-Fi signal at home and it will not connect. I erased all the pictures on the device trying to reset to factory settings but still cannot connect to my Wi-Fi in Ohio. Is my frame permanently “bound” to our son’s Wi-Fi in Rhode Island? How can I un-bind the frame from his Wi-Fi?

Pat
2023-12-31

Slideshow quit working

JoAnn
2023-12-29

Pictures sticking at 90% and do not upload

James
2023-12-22

I just received my frame set up some pictures Now it will not start up

Jewels
2023-12-07

My frame will not connect to my WiFi. I have tried moving it to different rooms & right next to the modem—it won’t connect. Any ideas?

Carolyn
2023-11-14

I bought my parents a digital frame. The code is already expired and I haven’t even been able to share it with our family. How do I get a new code?

Jeremy
2023-11-05

Upload stuck at 90%

Dorothy
2023-10-29

Frame is not rotating through pictures

Belinda
2023-09-10

Photo frame crashed. Tried fix it but it will not connect to server.

Anna Shirina
2023-08-15

App loads the picture to 90% then shows failed. Pictures will not send to digital frame. Help.

RM
2023-08-05

The app doesn’t upload the photo I select to send from my iPhone.

Rebecca Storm
2023-07-24

I cannot get my frame connected to the internet.

Altevolmer
2023-07-01

Wie kann man Ordner anlegen Software ist 3.5.1

Addison Martin
2023-06-26

Not all of the pictures from my phone are showing up in the Uhale Gallery. I have pictures on my phone that date back to December of 2008. The app is only picking up pictures through November of 2017. Any thoughts?

Lisa Mayberry
2023-06-24

Photos liad 90% then fail! Help please?!?

Ramon Reeves
2023-06-23

Sending a picture and fails after 90%

Cathleen Grundke
2023-06-20

Hello - I'm wondering if there is a way to see the pictures through the app that other people add to the fame so that we do not add duplicates. Are we able to see what others add without seeing the actual frame in person? Thank you! Cathy Grundke

Kathleen Bradley
2023-06-18

When I attemp to send a photo it fails after reaching 90% sent. I am at a loss as to what to do. I have checked that the app is up to date.

Michael Burns
2023-06-11

Photos show in history but say local Photos have been deleted? How can I reload from history?

Showing 1-30 of 42

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Common Uhale Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Uhale app on iOS and Android devices. Solve all Uhale app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Uhale iPhone Issues and Solutions

  2. Uhale Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Zeasn Info Technology Co., Ltd., developers of Uhale.




About this app

Supports multiple video and photo types, and you can send photos and videos from anywhere to your photo frame.  After binding the photo frame with the invitation code or QR code, photos and videos can be sent to the frame through Uhale .  One account can be bound to multiple photo frames, and one photo frame can be bound to multiple accounts.  The Whale Photo APP is an application that syncs your album to an electronic digital Photo frame from your phone.  You can invite your family or friends to share their photos on your frame.  After sending successfully, you can manage the photos in the frame.  You can send photos directly from the frame, or you can take new photos with your camera.  You can customize the title for your favorite photo or video during the sharing process.  Photo sending status, clear at a glance.  You can resend ,withdraw or delete the photo record.  Support 30 seconds video and share it when you finish editing.  Adjust your photos to lock in the perspective you love.