ProVPN app not working? crashes or has problems?

ProVPN Status

Last Updated on 2021-02-10 by KLAVIATOR LIMITED

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Common ProVPN Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ProVPN app on iOS and Android devices. Solve all ProVPN app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ProVPN iPhone Issues and Solutions

ProVPN iOS app crashes, not working, errors
ProVPN iOS app network issues
ProVPN on iOS has black/white screen

ProVPN Android App Issues and Solutions

ProVPN has errors/crashing/not working
ProVPN server network connectivity issues
ProVPN has black screen

ProVPN iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ProVPN app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ProVPN app crashes or not working on Iphone (iOS):

Close and restart the ProVPN app on iPhone
Update ProVPN app to the Latest Version for iOS
Uninstall and reinstall ProVPN iPhone app
Update your iPhone to the latest iOS version

Fix ProVPN on iPhone unable to connect to server/internet connection issues::

To resolve ProVPN network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ProVPN black/white screen (blank screen) on iPhone:

Follow the ProVPN iOS app troubleshooting guide Here →

ProVPN Android App Issues and Solutions

Fix ProVPN not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ProVPN app issues:

Force Stop the ProVPN App
1. On android, goto "Settings" » click ProVPN app. » click "Force Stop".

Update ProVPN to the latest version on PlayStore

Clear ProVPN App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ProVPN app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ProVPN.

Fix ProVPN unable to contact server/ ProVPN internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ProVPN » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ProVPN » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ProVPN on android.

Solve ProVPN black/white screens issue on Android:

Follow the ProVPN android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at KLAVIATOR LIMITED, developers of ProVPN.

About this app

Advanced proxy tool PRO VPN for Wi-Fi hotspot security and privacy protection - encrypt your data and make online activities more private and secure. While you connect to public wifi hotspots, cellular data networks, and other public locations you put yourself at risk of personal data loss attacks. By changing your ISP and IP data with PRO VPN - You can no longer worry about your digital privacy - online activities stay completely safe. With the proxy algorithm, PRO VPN protects your iPhone device from any harm. Automatic selection of high quality proxy servers provides you with fast and uninterrupted safe access.