Contact HTeaO Support
Company Name: TBevCo, LLC
About: HTeaO provides ultra-premium Tea, Water and related products that give people safe and healthy food
choices in a fun and clean environment.
Headquarters: Midland, Texas, United States.
HTeaO Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of TBevCo, LLC
Verified email ✔✔
E-Mail: app@hteao.com
Website: 🌍 Visit HTeaO Website
Privacy Policy: https://www.hteao.com/privacy-policy
Developer: HTeaO
More Matches
Get Pricing Info for HTeaOContact HTeaO! Or Contact Support
Need help using HTeaO? Try their Help Center now!
HTeaO in the News!
Social Support and Contacts
HTeaO on Facebook!
HTeaO on Twitter!
HTeaO on LinkedIn!
8 Most reported problems 😔💔
I am still trying to get used to the new app. I was just inside the Midwest City, OK location. I redeemed points for ONE free gallon. I made a mistake in the app, and used 200 points instead of 100 points. I realized my mistake once i got to my truck. I went back in to just get my second gallon of free tea. At that point, i was refused my second gallon. The girl was nice and professional. But now im out 100 points. Going into the store i had 327 points. Leaving the store i have 127 points, and only one gallon of tea. Can someone please let me have my 100 points back that i was unable to use, but still had taken away? I even showed the girl my emails with two separate order numbers and still was refused my other gallon or tea. I can provide screenshots of those orders if needed. Thank you for your time. And i apologize for my ignorance of this new app. One that the employees still don’t know how to use very well.
OK, I got a new phone and I had to get a new phone number. I have reset the new phone number. I tried adding my password and it tells me it’s incorrect as though as my username it will not pull up my points. Then it will tell me to reset my password, but then when I go in to do it, it will not accept it. I do not want to lose my points. What can I do to get it all back with a new phone number I’ve even tried deleting the app and resetting it up and it tells me there’s already an account
I cannot log into my account any longer and does not recognize my email.
I worked a 6 hour shift and quit due to haven't a bad experience. It's been about 2 months and I have yet to recieve my check. When I tried to pick it up from the store, I was basically told that it was only a few hours and not to worry about it. I'm not sure why I haven't recieved it yet and I have had no help with the situation.
I have tried multiple times to reach them for help in regard to a misissued gift card and I have had no response whatsoever. Basically they have stolen as there is no way for me to redeem or transfer the gift card that was purchased for a friend across the country.
Online ordering
by Texslady34
So I got the app to make it a little bit easier as far as ordering online, like you do it Chick-fil-a then once you get there you just tell them who you are they pull up the order and place it and you go through the line. I am in San Angelo Texas and that is still not available to us. Shows it has my favorite store but cannot order online. I’m not real sure who built the store but it really could be revised a little bit to make it work better not only for customer but really your employees!!!
Pretty good
by Dovijohn
I just downloaded the app (I didn’t know there was one lol) and so far it’s been pretty easy to use. I wish we could enter receipts that are more than 3 days old because I don’t go that often. The first good receipt I tried scanning said “oops network error”, so I had to type in the barcode number, which isn’t necessarily a good look. Also, when ordering, the sweet tea flavors aren’t the same as the unsweet so I can’t get the specific flavor I want unsweetened. That needs to change, or they just need to have the option to make ANY flavor sweet or unsweetened. One flavor I’ve really wanted to try happens to be DECAF!!! I want caffeine in my tea lollllll. So ya, easy to use app, and I like the company but some things need to be tweaked. I usually go to Sonic because it’s cheaper.
Sugar free
by BearBees
It’s hit or miss when you order an unsweet tea. Even if I repeat the order a second time the person who fills the cup will occasionally still give me a sweet (with sugar) tea. Sometimes if they are very busy (long line) I don’t get a chance to taste it and by then it’s too late. It’s very serious to a diabetic person to get the order correct.
Have a Problem with HTeaO? Report Issue
Why should I report an Issue with HTeaO?
- Pulling issues faced by users like you is a good way to draw attention of HTeaO to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a HTeaO customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using HTeaO.
