Contact LEGO® VIDIYO™

Contact LEGO Support


Company Name:

About: LEGO offers e-commerce operations, technology, consulting, training and digital services.

Headquarters: Guangzhou, Guangdong, China.



LEGO Customer Service 👿🤬😡😠💢😤

LEGO® VIDIYO™ Contact Information

Listed below are our top recommendations on how to get in contact with LEGO® VIDIYO™. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact LEGO® VIDIYO™. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of LEGO



Verified email ✔✔

E-Mail: LEGO.Apps.Play.Store@LEGO.com

Website: 🌍 Visit LEGO Website

Privacy Policy: https://www.lego.com/legal/notices-and-policies/privacy-policy

Developer: LEGO System A/S


More Matches

Get Pricing Info for LEGO
Contact LEGO! Or Contact Support
Need help using LEGO? Try their Help Center now!
LEGO in the News!


Social Support and Contacts

LEGO on Facebook!
LEGO on Twitter!
LEGO on LinkedIn!



Privacy & Terms:

https://www.lego.com/privacy-policy

https://www.lego.com/legal/notices-and-policies/terms-of-use-for-lego-apps/




Read 3 Customer Service Reviews 😭😔💔

4.7 out of 5

Good idea. Atrocious execution.

2022-05-07

by Frustrated Dad Of Two

Four out of five times, the app hangs or crashes. If you’re lucky that everything works, getting through the insane amount of choices or load screens, including the redundant warnings, takes 7–10 minutes, at which time kids have invariably moved on to doing something else. Talk about knowing your audience! When you get to finding a location, more often than not the app won’t be able to place the bandmate. If this happens, there’s no back button or a way to reload. Seven minutes in, you’ll just have to quit, reopen and go through the whole process again. Mind you, it doesn’t even save the kid’s age at the very beginning, so I do mean the whole process. If all stars align, you happen to be of the correct zodiac sign and it’s your lucky day, you finally get to shoot a video an hour into this frustrating process, and you’re gloriously treated to... nothing. It turns out to be a regular video of the kids dancing. You click buttons, but the bandmate never shows up. No effects whatsoever. I’m two bandmates into this hole, zero videos accomplished, and I guess I’ll have to upgrade to an iPhone from three years in the future before I have enough processing power to make any of this work.

Crash and burn

2022-05-14

by Redrum1120

I’ll put this out there first: I love the minifigures and I love the idea behind this app, but goodness is it frustrating.
Running the app burns through your battery life in a matter of moments. If you’re lucky, you’ll get past the loading screen to scan your figure and the tiles. If you’re even luckier, you’ll actually be able to record a video—I haven’t been able to in days. The app crashes and closes before we ever get to record anything, and my son’s disappointment has resulted in him not even bothering with it anymore. At 20 bucks per DJ set and 5 bucks per blind box, the app’s performance is pretty awful.
Hopefully LEGO gets it together.

App freezes

2022-05-21

by SFmama19

We are terribly disappointed with this app/ lego series. We downloaded the app on two separate devices, an ipad and iPhone. We have the same issue on both devices: when my son tries to make a video the app wont load and he gets a “please wait” message forever. We have yet to have it load so he can use the app and new VIDIYO sets we purchased. My son is distraught that he spent his birthday money on VIDIYO lego sets he can’t use. PS - we have confirmed our devices are compatible at the link provided in other reviews. It’s not a compatibility issue and based on other reviews, looks like the app has issues. Very disappointing. I hope Lego resolves this ASAP.


Have a Problem with LEGO® VIDIYO™? Report Issue




Why should I report an Issue with LEGO® VIDIYO™?

  1. Pulling issues faced by users like you is a good way to draw attention of LEGO® VIDIYO™ to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a LEGO® VIDIYO™ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using LEGO® VIDIYO™.


Stop Ridiculous Charges.


Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.

Get Started now →



Alternatives Apps