Contact Sony | Visual Story

Contact Sony Visual Story Support


Company Name:

About: Visual Story by SONY is a new cloud service and the destination for every
enthusiastic event photographer and video creator that wants real-time delivery
of the story of the day faster, more efficiently and livelier than ever. Why
don't you try it now? This Sony app is free with full functionality with
options to upgrade to greater storage and gallery capacity with paid versions.


 
  2024-04-02

Sony Visual Story Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Sony Visual Story Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Sony Corporation



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Sony | Visual Story Website

Privacy Policy: https://imagingedge.sony.net/locales_privacypolicy_ie.html

Developer: Sony Corporation





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3 Most reported problems 😔💔

3.0 out of 5

Stability

2025-02-28

by @Really?

Numerous connectivity stability issues from hotspot to Bluetooth connecting to actually keeping a connection using an iPhone Pro Max with iOS 15 and the ILCE-1 with firmware 1.10. This app is fairly useless as it only allows jpeg. Please support RAW and HEIF and allow the user to select which types to transfer. Very disappointed.

Only low quality jpg

2025-03-01

by Lordzion

This app wont send raw photos but worst then that It cant even send high quality jpg to transfer. Just very low quality jpg. I was so excited about using this app. But not now.

No Raw File Transfer

2025-03-02

by Earl015

Worthless without raw file transfer. The camera supports raw ftp file transfer, but this app made by the same company does not.




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Why should I report an Issue with Sony | Visual Story?

  1. Pulling issues faced by users like you is a good way to draw attention of Sony | Visual Story to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Sony | Visual Story customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Sony | Visual Story.


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