Contact iHome Clean Support
Company Name: SilverPoint Technologies
About: iHome Clean
The iHome Clean App gives you full control over your iHome
AutoVac
The iHome Clean App will walk you through the steps to connect your
iHome AutoVac to your 2.4G Wi-Fi for full access to the iHome Clean App’s
Features:
Control iHome AutoVac Cleaning
- Start and Stop Cleaning from
Anywhere
- Set your Cleaning Schedule
- Send your iHome AutoVac back to the
Charging Base
- View the Autovac cleaning path with .
iHome Clean Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SilverPoint Technologies
Verified email ✔✔
E-Mail: support@silverpointtech.com
Website: 🌍 Visit iHome Clean Website
Privacy Policy: https://www.ihomeclean.com/support/privacy-policy
Developer: Silver Point Technologies
3 Most reported problems 😔💔
Can’t App in Vacuum
by ElaineWolstencroft
When I first bought the iHome vacuum the app worked ok, not great but ok. It would never send me notifications but I could live with that. But it started to occasionally delete my vacuum setting so I would have to go through the process of having to reconnect it to the internet. After this last app update, I can’t even connect it to the internet after many attempts, restarting phone, re-download app, etc. making this app useless if I can’t schedule when I want the vacuum to go off or see anything about the vacuum in general.
Terrible “upgrade” vacuum doesn’t obey
by Ballislifeevenvirtually
With the previous app my vacuum worked like a charm. Now with this new supposed “upgrade” it does whatever it wants. The boundaries square cannot be small. Sometimes while setting the boundaries the area squares move. The vacuum cannot continue its job when paused and always resets to auto cleaning. It’s truly horrible. The previous app had no bugs and not this new one is full of them. I cannot use my vacuum without watching it and before I ran it even when I wasn’t home. The worst change ever!
Setup for vacuum in app will not complete
by Chris~W1980
I have tried and failed many times to get my Luna to connect to this app but no matter what I try it fails every time. I have disabled my home networks 5 ghz setting so it can only connect through the 2.4 ghz and it fails. I have disabled my firewall and it fails. I have adjusted every setting known to man and guess what it does….it fails to connect. The vacuum shows up on my network, but as LDROBOT which is not what it shows in the tutorials. The vacuum is great, it cleans well but since I can’t use the app to set boundaries it gets stuck quite often. Would not recommend to anyone.
Have a Problem with iHome Clean? Report Issue
Why should I report an Issue with iHome Clean?
- Pulling issues faced by users like you is a good way to draw attention of iHome Clean to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a iHome Clean customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using iHome Clean.
