Contact Mockup - UI & UX

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About: Mockup is the ideal companion to your design workflow with the fresh approach it
takes when it comes to UI & UX sketching on iOS. It is the perfect app to
brainstorm and blueprint your next app or web design.


 
  2024-12-22

Mockup Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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3 Most reported problems 😔💔

4.4 out of 5

Constant crashing

2023-10-03

by Julez23874

I spent $24 on this, $27 with tax and everytime I selecta color SINCE the free trial has worn off the app crashes. I can't build anything because of this and even when I work without changing the color the program will randomly change items to white and I can't see them and have to click around to find the item on A white background!!
I would have left this feedback directly to support or in the feedback in app but it crashes so constantly I couldn't do that either!

Do not download

2023-03-01

by Annoyed Amanda1

This app is is very finicky when trying to use it. I was working on prototyping this app to present to clients on it. The day before the meeting, the app crashed and when I tried close it and open it again it only showed me a white screen. After about 10 seconds, the app closed and went back to my Home Screen. I tried to trouble shoot the issues by shutting down my device then turning it back on and turning on and off my wifi. I was unable to recover my work which is very unfortunate and I will not be using this app again nor be recommending it to any friends anytime soon.

This is sooooooo buggy, nothing works right

2023-03-08

by Nervesisout

Absolutely nothing work correctly in this app. And I want to shape detection to work it doesn’t work. When I want to write the app to text and shapes. The toolbar will randomly disappear. Canvases disappear with three fingers slide down but then there’s no way to get them back. The color picker will select white instead of black which I’m clearly selecting. This is incredibly buggy.


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