Contact The Surfr. App

Contact The Surfr App Support


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About: The Surfr. App is a performance tracking app for Kite boarders.


 
  2025-01-03

The Surfr App Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Lubbertus Vuijk



Verified email ✔✔

E-Mail: support@thesurfr.app

Website: 🌍 Visit The Surfr. App Website

Privacy Policy: https://www.thesurfr.app/privacy-policy

Developer: Firekiter




Privacy & Terms:

https://www.thesurfr.app/privacy






3 Most reported problems 😔💔

4.4 out of 5

Cool idea. Flawed implementation

2023-10-01

by Htownkiter

I don’t get to kite much, but every time i do, I’m order to use this app i have to upgrade the app completely, recalibrate, wrestle with flaws in the app being able to detect that it does indeed have location permissions. Not a great experience

Paid 45 bucks to basically record two sessions. I hope it gets better, maybe I’ll try again in a couple years.

App should track HR data!

2024-01-27

by Emilio Rivero Coello

The app excels in tracking jumps and GPS data. However, I’ve noticed that while the app reads heart rate data, it doesn’t save it. This omission becomes apparent when sessions are saved and subsequently uploaded to platforms like Strava or Apple Health. The heart rate data seems to be discarded, resulting in inaccuracies like displaying 0 calories burned. Incorporating a feature to retain and transfer this heart rate data would greatly enhance the app’s functionality. Apart from this, the app performs admirably in other aspects.

Got stuck, but the app worked a few days later

2023-08-15

by Dariusk1

Update: Originally I got stuck on “Step 1”, but the app fixed itself a few days later and I was also reached out by app developer for more info.


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