Interactive Digital Globe Status

Last Updated on 2024-03-20 by Clementoni S.p.A.

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35 User reports:
App has problems

User reports 35

⚠️ Most reported problems ⚠️

Not working

74.3%

Crashes

8.6%

Screen

8.6%

problems reported in the last 24 hours

24 hour clock ⏰

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Common Interactive Digital Globe Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Interactive Digital Globe app on iOS and Android devices. Solve all Interactive Digital Globe app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Interactive Digital Globe iPhone Issues and Solutions

Interactive Digital Globe iOS app crashes, not working, errors
Interactive Digital Globe iOS app network issues
Interactive Digital Globe on iOS has black/white screen

Interactive Digital Globe Android App Issues and Solutions

Interactive Digital Globe has errors/crashing/not working
Interactive Digital Globe server network connectivity issues
Interactive Digital Globe has black screen

Interactive Digital Globe iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Interactive Digital Globe app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Interactive Digital Globe app crashes or not working on Iphone (iOS):

Close and restart the Interactive Digital Globe app on iPhone
Update Interactive Digital Globe app to the Latest Version for iOS
Uninstall and reinstall Interactive Digital Globe iPhone app
Update your iPhone to the latest iOS version

Fix Interactive Digital Globe on iPhone unable to connect to server/internet connection issues::

To resolve Interactive Digital Globe network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Interactive Digital Globe black/white screen (blank screen) on iPhone:

Follow the Interactive Digital Globe iOS app troubleshooting guide Here →

Interactive Digital Globe Android App Issues and Solutions

Fix Interactive Digital Globe not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Interactive Digital Globe app issues:

Force Stop the Interactive Digital Globe App
1. On android, goto "Settings" » click Interactive Digital Globe app. » click "Force Stop".

Update Interactive Digital Globe to the latest version on PlayStore

Clear Interactive Digital Globe App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Interactive Digital Globe app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Interactive Digital Globe.

Fix Interactive Digital Globe unable to contact server/ Interactive Digital Globe internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Interactive Digital Globe » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Interactive Digital Globe » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Interactive Digital Globe on android.

Solve Interactive Digital Globe black/white screens issue on Android:

Follow the Interactive Digital Globe android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Clementoni S.p.A., developers of Interactive Digital Globe.

About this app

Thanks to this application, dedicated to adults and children aged 7 years and older, you will be able to expand your play and exploration opportunities. Discover 195 countries thanks to lots of information such as the form of government, the real time and the currency. "So you’ve purchased Esploramondo Digital by Clementoni or have received it as a gift? View the world with entirely new and fresh eyes thanks to more than 400 photos and over 350 videos.