Contact Moncler Official Store

Contact Moncler Official Store Support


Company Name:

About: Discover a new and personalized shopping experience on your mobile device with
the new Moncler app. More than a simple shop, the app is an inspiration
celebrating the brand’s heritage as pioneers of protective, embracing and
luxurious outerwear at the forefront of innovation and style.


 
  2025-01-21

Moncler Official Store Customer Service πŸ’’

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email  

Contact e-Mail: help@store.moncler.com


Verified email ✔✔

E-Mail: digital@moncler.com

Website: 🌍 Visit Moncler Official Store Website

Privacy Policy: https://www.moncler.com/link/app-cookie-policy.html

Developer: Moncler S.p.A.








3 Most reported problems πŸ˜”πŸ’”

3.9 out of 5

bugs

2023-08-01

by Bria Wright !

Anytime I open the moncler app and go onto the me button it says log in and register LITTERALLY when I logged in hours ago. pls fix this, this app should not be like this.

Keep canceled my order

2024-02-25

by Ingirlsusanna

I purchased a down jacket for my girl from Moncler,but keep canceled the order!

Customer Support

2024-02-26

by Tomfinndmd

I bought Moncler sneakers, sweaters, multiple coats and jackets for my family this Christmas. I love the brand and the quality.
One pair of sneakers did not fit, so I sent it back for a refund. I was told it could not be returned because it did not have a QR code with it. The shoes were never taken out of the box and there was no QR code included.
Several calls to customer service were unhelpful. The employees were rude condescending and unwilling to help. I would continue to buy Moncler, but only from Saks or Nordstroms.
Do not buy direct or online!


Have a Problem with Moncler Official Store? Report Issue




Why should I report an Issue with Moncler Official Store?

  1. Pulling issues faced by users like you is a good way to draw attention of Moncler Official Store to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Moncler Official Store customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Moncler Official Store.


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