Contact Solitaire Klondike Fish Support

by Onechick1970

I was at a very high level. I had won many fish tanks and had loads of fish. I have a lot of coins. I was really enjoying it…until I tried to play today and the game started as if I’ve never played it before. My tanks were gone, although the tank was the castle one I recently acquired. My coins were gone. I couldn’t believe it! This is the second time the game reverted back to the beginning, and I’m really upset! I started from the beginning once and reacquired many of the items I lost. I have purchased coins and diamonds to keep playing, and now, it’s all gone. I had no satisfaction from the help center when this happened to me the last time, so I don’t have hope that anything will be done to fix the game and restore all of my tanks, coins, fish, etc. I am seriously disappointed because this was one game I enjoyed and could relax while playing.

by Xdeexz

Was loving this game. Had three tanks with loads of fish. Then a new twist came along where you put together a puzzle and that was fun too. Won two fish but then the next day my fish I had won on it for completing the puzzle was gone. I figured just a fluke no biggie and played on. Well today I played and after one or two games when it was time for a commercial the screen went black and I couldn’t play at all. I rebooted the game and everything is gone back to the beginning level one no money no tanks no fish. Don’t bother with this game it is a total rip. Deleting it now. If I could give it negative stars I would. Oh and don’t bother Turing to reach the devs for customer service because it just asks you for email but there is no way to give them your email address. I guess that keeps them from having to rely to you.

by Heykate

Beware because whatever tech you start playing this game on, it will not let you EVER change that tech and take your scores, coins, Diamonds, or subscription with you. I recently upgraded my IPad to a new version. I basically had to start from scratch again. Also? I cannot find my subscription info anywhere and writing to the developers has resulted in crickets chirping. It IS a fun game. Just don’t expect it to be like Bingo Blitz or Pearl’s Perils or even Fishdom who let you play across all platforms. I lost every aquarium I had and I almost had them all. So, developer, does a one star rating get your attention? I cannot find the subscription page for the life of me. Just don’t bother getting this as it is quite addicting.