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The worst service. The bus no longer makes stops in midtown and now I need to walk which takes extra time in the morning. The service was cut but not the ticket price. Academy does not care about the customer. They only care about making money and saving money by packing buses and leaving people stranded. Buses are canceled very often with little to no notice. There are not many bus options for commuters which adds to the stress. The company cannot get drivers or retain drivers b/c they are probably treated very poorly with low salary.

You are the worse bus service I have ever taken. Your service is very limited and your fares are outrages for what passengers get. It’s just shocking! Buses come when they want to, people get stranded having to, at the last minute go to midtown to catch the NJ transit because your service is horrible! NJ Transit is reliable! I can’t say the same thing about Academy! I am reporting this to the State Governor because this should never happen to hard working people!!!

I waited for the bus to wall st from 6:15 am to 7:00 and the bus never stopped at US-9 w county lane. This was my first time wanting to ride the academy bus. I decided to drive to Aldrich park and ride to catch the 7:08 to port authority I get on the bus I can’t use my pass because it says wall st. Ended up having to buy a ticket for the 139 (NJ transit) bus to port authority and spent 40 one way!!! In between the academy bus which never stopped where supposed to and the 139 local bus to NY.