Contact Storysome Support

If I could give this app zero stars I would. Their customer service is atrocious!! And their system is supremely flawed!! I tried to purchase the next chapter for a story I was reading and was given an error message telling me the payment didn’t go through. So I tried again bc I live in a rural area and it’s not uncommon for me to lose signal and cause error messages such as that. The next time I was shown the loading screen for a couple of minutes followed by...nothing. The funds were not credited to my account and come to find out, I’d been charged TWICE. I followed the instruction on the app, and sent the customer service a message asking politely for my money back along with a screenshot showing the two charges, and was told someone would be in contact in 1-2 days. It’s been FOUR DAYS and I haven’t heard a peep. They are going to take your money! Don’t download this app!!!

The app takes your many and I’ve read many reviews on this after the fact that it took mine. The app only lets you read a certain percent of the books for free until your “coins” and “vouchers” are up. They say vouchers equal coins which doesn’t work either. You try to purchase coins, oh they purchase but you don’t get the coins. Spent $8 realizing this. They tell you to email them or contact them is this is a problem, but wait! The email doesn’t work and the whole website is in another language and even when you do find the chat for help, they don’t respond. How curious, right? Only reason this app has so many 5 stars is because if you give the app 5 stars, you get coins! What a nice scam.

I won’t rate a 5 star when it’s not earned. This app gives off ivouchers so you can read. You got the option to buy those. What I found is to get higher ratings it states rate 5 stars to earn a certain amount of ivouchers to be able to read, and while books are okay there is a ton of grammatical errors. I feel the way this company gets more people in is by us rating high up so that we can keep reading and they can be at the top of the totem pole for books as well as try to get people to buy, which personally I don’t see worth it. On the other note with the way things are worded even why I try to go in to report this to the company it won’t allow me to do highlight the specific sentence or word that is misspelled or in the wrong context.