WeGo Status

Last Updated on 2024-02-25 by 雷戴

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Common WeGo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot WeGo app on iOS and Android devices. Solve all WeGo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

WeGo iPhone Issues and Solutions

WeGo iOS app crashes, not working, errors
WeGo iOS app network issues
WeGo on iOS has black/white screen

WeGo Android App Issues and Solutions

WeGo has errors/crashing/not working
WeGo server network connectivity issues
WeGo has black screen

WeGo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever WeGo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix WeGo app crashes or not working on Iphone (iOS):

Close and restart the WeGo app on iPhone
Update WeGo app to the Latest Version for iOS
Uninstall and reinstall WeGo iPhone app
Update your iPhone to the latest iOS version

Fix WeGo on iPhone unable to connect to server/internet connection issues::

To resolve WeGo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix WeGo black/white screen (blank screen) on iPhone:

Follow the WeGo iOS app troubleshooting guide Here →

WeGo Android App Issues and Solutions

Fix WeGo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent WeGo app issues:

Force Stop the WeGo App
1. On android, goto "Settings" » click WeGo app. » click "Force Stop".

Update WeGo to the latest version on PlayStore

Clear WeGo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "WeGo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch WeGo.

Fix WeGo unable to contact server/ WeGo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click WeGo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got WeGo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch WeGo on android.

Solve WeGo black/white screens issue on Android:

Follow the WeGo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 雷戴, developers of WeGo.

100% Contact Match

Developer: yame team

E-Mail: kurt.sing.luo@gmail.com

Website: 🌍 Visit Wego Website