BBR Player app not working? crashes or has problems?

BBR Player Status

Last Updated on 2023-11-09 by Bibliothèque Braille Romande et livre parlé

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Common BBR Player Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BBR Player app on iOS and Android devices. Solve all BBR Player app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

BBR Player iPhone Issues and Solutions

BBR Player iOS app crashes, not working, errors
BBR Player iOS app network issues
BBR Player on iOS has black/white screen

BBR Player Android App Issues and Solutions

BBR Player has errors/crashing/not working
BBR Player server network connectivity issues
BBR Player has black screen

BBR Player iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever BBR Player app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix BBR Player app crashes or not working on Iphone (iOS):

Close and restart the BBR Player app on iPhone
Update BBR Player app to the Latest Version for iOS
Uninstall and reinstall BBR Player iPhone app
Update your iPhone to the latest iOS version

Fix BBR Player on iPhone unable to connect to server/internet connection issues::

To resolve BBR Player network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix BBR Player black/white screen (blank screen) on iPhone:

Follow the BBR Player iOS app troubleshooting guide Here →

BBR Player Android App Issues and Solutions

Fix BBR Player not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent BBR Player app issues:

Force Stop the BBR Player App
1. On android, goto "Settings" » click BBR Player app. » click "Force Stop".

Update BBR Player to the latest version on PlayStore

Clear BBR Player App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "BBR Player app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch BBR Player.

Fix BBR Player unable to contact server/ BBR Player internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click BBR Player » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got BBR Player » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch BBR Player on android.

Solve BBR Player black/white screens issue on Android:

Follow the BBR Player android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Bibliothèque Braille Romande et livre parlé, developers of BBR Player.

Verified email

Contact e-Mail: [email protected]

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit BBR Player Website

Privacy Policy: https://abage.ch/association/bibliotheque-braille-romande-et-livre-parle-bbr/prestations/application-de-telechargement/

Developer: Bibliothèque Braille Romande et livre parlé (BBR)

About this app

Cette application de la Bibliothèque Braille Romande et livre parlé (BBR), un service de l'Association pour le Bien des Aveugles et malvoyants (ABA) permet le téléchargement et l'écoute de livres audio au standard Daisy du catalogue de la BBR composé de plusieurs milliers de titres en français. Pour accéder à BBR Player, il est nécessaire d'être préalablement inscrit à la BBR. Pour toute question ou demande d'inscription,merci de nous contacter à bbr@abage. ch ou +41 22 317 79 00.