Cost Cutters Hair Salon Reviews

CostCuttersHairSalon is useless. It allows you to double-book a time and stylist. So when you get there, someone else has already booked that time and there will be a “short wait”. Unless the other booking is for a color treatment, then there will be a long wait. You can then get in line behind people who just walked in if you don’t want to wait for your alleged appointment. No point using CostCuttersHairSalon and booking an appointment- it’s useless.

Don’t bother scheduling with CostCuttersHairSalon . Showed up 5 minutes before our “scheduled” appointment only to have what I’m assuming were 2 walk-ins go before us. Were told “10 minutes” upon arrival. 25 minutes later, here we still sit. The haircuts are passable, but the rewards program doesn’t even log every visit. Again, don’t bother with CostCuttersHairSalon . It’s a conveyor belt for haircuts and they just get as many people through as possible regardless of whether you’re scheduled or not.

I have never been able to book appointments on CostCuttersHairSalon ever. It always says "location does not allow for online booking." Drive all the way across town because CostCuttersHairSalon said that a location had zero wait time and it turned out they were completely booked. Guess I'll stick with another salon that has an accurate and more user friendly app. 😡

I have been attempting to use CostCuttersHairSalon to book appts at CostCutters (Regis Corporation) locations for several years. More times than not, the location does not receive my appointment. The individual locations indicate that they continue to receive complaints about the application. It should be updates or pulled from the store.

I have always received good service from the technician.
The complaint I have is that that App always double booking. If the salon has a staff shortage, there is no way of notifying me of the change. Often, when walking in for my “Booked” appointment, I am told it may be more than an hour wait.
There is no apparent rewards system. Though I can see some of my appointment history on CostCuttersHairSalon , any appointments that I made directly with the salon are not recorded.
There should be a feature that allows booking more than 4 days in advance.
I lock in a cut every 5-6 weeks with my stylist. Why can’t I do that on CostCuttersHairSalon ?

Your online system stinks. Why let me request an appointment if it’s going to be rejected every time the next day?

Your app form could be better. Set the first letter of a name to be an upper case letter. We’ll see how the rest of the experience goes. If my appointment gets rejected like on line then I’ll lower my rating.

Brittany was excellent. Stopped in and she gave me a haircut and shampoo right away and was very friendly and professional. Will request her next time.

Love being able to book online and with the stylist you want.

Kendra goes above and beyond to make sure you get exactly what you want. I would recommend her to anyone.

I’ve been getting my haircut for years and love it every time. Great, clean atmosphere with better stylists! Always a good experience. My location is in Uniontown, PA

Being from out of town it is usually difficult to explain how you want your hair cut, but the guy who cut my hair understood what I wanted immediately.

I especially liked the fact he used a straight razor to trim my neck and around my ears.

This was the best haircut I’ve had in a very long time. If I lived in Port this is where I’d go every time I needed my hair cut.

Joe from Marietta, GA

I find it convenient to schedule and I can even select my favorite stylist

Deetta is Fabulous and does a awesome job with my hair she has been doing my hair for 5 years now they need to keep her at the Diers Costcutters year round instead of moving her from place to place Thank you

Love being able to make appointment online! Tina has cut my hair for years! She does a great job or I would not keep coming back! Tina is great! Keep up the great work!

Both my husband and I go to the women at Cost Cutters. I usually go to Sabrina, Hubby goes to one of the other women. They do great hair cuts and are pleasant while doing so. The shop is always clean and products available for purchase. Sabrina is the Manager; she is a real Professional and keeps her employees Professionals too.

Yesterday afternoon I got the last open slot for a haircut and another shop across town had a 90 minute wait, this is the best way to go when you’re in a pinch!

I’m surprised how accurate CostCuttersHairSalon works. When I schedule an appointment they’re either a few minutes early or just a few minutes behind.

I love CostCuttersHairSalon! But, recently went to book a haircut and CostCuttersHairSalon now only allows me to do a check in and not book an appointment?? Very irritating about CostCuttersHairSalon but thankful I can the store and book with my stylist.

It’s great to be able to have the same talented person cutting my hair. I never liked how other salons would just place you with a stylist from a queue. Their “app” makes it so easy to schedule & book an appointment.

Friendly and always do a great job on my hair and both of my boys and we all three have tricky hair