Contact Readly Support
Company Name: Readly
About: Pulse is a news reading app that provides users with news from multiple RSS feeds on a single
interface.
Headquarters: San Francisco, California, United States.
Readly Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Readly - Unlimited Magazines. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Readly - Unlimited Magazines. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Readly
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Privacy & Terms:
Read 19 Customer Service Reviews 😭😔💔
Hello. I never signed up for this service. RBS fraud team called to ask if I knew you were billing me £7.99 per month since April. Please stop this and send me a refund immediately
Hello. I never signed up for this service. RBS fraud team called to ask if I knew you were billing me £7.99 per month since April. Please stop this and send me a refund immediately
My subscription to Readly is due. I am awaiting a new visa debit card . It will take a few days . My current card has been blocked . Will my subscription be discontinued?
Please cancel my subscription 8-4-22 and confirm by email thanks
Please cancel my subscription as of today. Can you confirm this by email. Thanks
Hi. I accidently deleted the Readly app have had it for a long time cannot get back into the app by logging in my current password will not work it even came up with the fingerprint I’d that does’nt work tried new passwords that does’nt work nothing works can you please sort this out otherwise I will cancel my direct debit cannot even find a way of cancelling my subscription in the App Store please sort this problem as soon as possible I don’t have this problem with other apps. I don’t want to cancel as it is a fantastic app never had this problem before setting a new password is impossible. Please can you sort it for me. Thank you Ian maclean.
Please cancel all my subscriptions today 2nd November 2021 and confirm by email. Thank you Tom Fitzherbert
They have taken my money,have never used this and you can’t call them
I want to cancel my subscription. It’s not in my settings or anywhere. Cant find how to cancel it 03/08/21
Please help I’m not literate at these things and want to cancel my subscription. However I corresponded with you a few weeks ago & you couldn’t find my email address attached to my account. However I now give you my home address to cancel my payments. 4 MILLER PLACE HIGH VIEW BEDFORD MK418EZ Thankyou. Sandra Curtis
Please canceled my subscription. I am no longer interested thank you
I need phone number so I can change method of payment
You tv mag.tv and satellite week is deleting current as soon as a new issue arrives so each week I LOSE 3 DAYS o programs. That makes my account a waste of money.New issue arrives Tuesday with progs starting Saturday and d the current issue disappears that means I lose Tuesday night to Friday night from current issue 4 days out of 7 is unacceptable
I would like to cancel my membership, but I am unable to do this. All the websites do not seem to work, please advise. Yours Sincerely, E Davies
I cancelled my free subscription on my iPhone but I was still billed £7.99 which is showing on my bank statement 12th March 2021. It's not through Apple because I checked my Apple account. I log in to Readly online but no transaction are showing on there ane my bank details aren't there. How do I stop the payments from my bank account? Jeannine
I have been emailing about my account and not getting any response. It is almost a month now. I paid my subscription and on the account it says I am subscribed but it will not allow me to read any magazines. They just will not open and I get a subscribe message then it tells me I am subscribed but no magazines open. Most annoying that there is no support for a paid for service!
Not good at all
by Prashanthm29
I took free subscription of two months, i found this not greatly helpful, it doesn’t have good collection of Magazines. Also the Magazine uploaded are images of the Hard copy. Which doesn’t fit properly in the mobile screen. Such a pain reading and viewing images.
I canceled the Subscription still I was charged $9.99, upon contacting customer care they told they will not provide the refund even I have not used their service from past two months. If they can’t money with proper content, they making money by cheating people. I had such experiences with other companies, they all provided refund upon checking I was not using their services. When I asked refund they offered me one month Extra subscription, isn’t that the same? #CheatingCompany
Below Updated after Developer Response:
Goodwill would have been Giving the refund, I do not consider giving extra month is useful me, as I don’t read from your App. If you had goodwill, you should have refunded, I saw all over the Internet I see same complaints about Readly. I think you should start earning Customers not loosing them..
Double billing customers!!
by Sherri226
I am so disappointed in Readly! Absolutely loved the app, and had every intention of keeping it.. I have had it for a year. For the past four months they started billing me twice on the same card each month. I have emailed numerous times sending screenshots of my bank statements showing the double billing error. I didn’t want to cancel, only wanted them to stop double billing me and to refund me the amount over billed. They sent me back a very short email saying they had only charged me once a month and have a nice day. I re-sent the screenshots and emailed three more times and have never received another reply. I’m left to conclude this company is intentionally scamming its customers or why would I be ignored? If you are considering getting this app DO NOT!
International transaction fee
by Fnclmrd
They charged me an extra $0.30 for an international transaction fee, on top of the $9.99.
The purchase was made in the US with an American card. I contacted my bank and PayPal, both of them said Readly is the issue and has to resolve it.
Readly can’t figure out what issue is and has been wasting my time for two weeks.
They are not willing to process a refund for the subscription but they are willing to lose a customer. Good luck!
Response to the developer:
Doesn’t matter how many screenshots I sent you, you guys still have the courage to say it isn’t your fault when it clearly is. I contacted PayPal myself and my bank, I have screenshots of both responses stating Readly is, again, the issue. On top of that you can’t give a refund for the month I had issues with, but can offer 1 free month. Apparently I wasn’t clear enough; I will not be using your app anymore. You lost a customer (and many others, looking at all the reviews).
Have a Problem with Readly - Unlimited Magazines? Report Issue
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