OK.secure Status

Last Updated on 2024-07-09 by OK.de Services GmbH

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Common OK.secure Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot OK.secure app on iOS and Android devices. Solve all OK.secure app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

OK.secure iPhone Issues and Solutions

OK.secure iOS app crashes, not working, errors
OK.secure iOS app network issues
OK.secure on iOS has black/white screen

OK.secure Android App Issues and Solutions

OK.secure has errors/crashing/not working
OK.secure server network connectivity issues
OK.secure has black screen

OK.secure iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever OK.secure app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix OK.secure app crashes or not working on Iphone (iOS):

Close and restart the OK.secure app on iPhone
Update OK.secure app to the Latest Version for iOS
Uninstall and reinstall OK.secure iPhone app
Update your iPhone to the latest iOS version

Fix OK.secure on iPhone unable to connect to server/internet connection issues::

To resolve OK.secure network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix OK.secure black/white screen (blank screen) on iPhone:

Follow the OK.secure iOS app troubleshooting guide Here →

OK.secure Android App Issues and Solutions

Fix OK.secure not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent OK.secure app issues:

Force Stop the OK.secure App
1. On android, goto "Settings" » click OK.secure app. » click "Force Stop".

Update OK.secure to the latest version on PlayStore

Clear OK.secure App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "OK.secure app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch OK.secure.

Fix OK.secure unable to contact server/ OK.secure internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click OK.secure » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got OK.secure » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch OK.secure on android.

Solve OK.secure black/white screens issue on Android:

Follow the OK.secure android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at OK.de Services GmbH, developers of OK.secure.

Verified email ✔✔

E-Mail: support@oksecure.app

Website: 🌍 Visit OK.secure Website

Privacy Policy: https://www.ok.de/gp/datenschutz

Developer: OK.de Services GmbH

About this app

Private Encrypted Messenger & Crypto Wallet platform. The OK. secure app with end-to-end encryption based on blockchain technology for your private and secure communication. OK. secure only requires your internet connection. NO telephone charges for calls, chat with your friends or make a video call with family, friends or colleagues at no additional cost from anywhere in the world. OK. secure protects your privacy by encrypting all of your messages and data at NO EXTRA CHARGE. In addition to being a secure messenger, our latest update includes the all-new Crypto Wallet, a one-stop shop for all your crypto needs. We offer the highest level of security and privacy. Our OK. secure platform operates on a ZERO-KNOWLEDGE principle, providing complete data security. No one but you has access to YOUR personal information. * Integrated into the OK. Keep all your valuable and private crypto assets in one secure place with end-to-end encryption built into the blockchain. * Store: Keep all your crypto in the most secure place in your own non-custodial crypto wallet (BTC wallet, Ethereum wallet) built into the OK.